Job Description
At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek’s Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We’re looking for an Implementation Consultant, Data (German Speaker) to help enhance our training efforts across our suite of data products. We need someone who’s passionate about our customers getting the most out of their subscriptions. As a Data Implementation Consultant you’ll be focused on our key professional customers acting as a subject matter expert for Hudl Statsbomb, API and DaaS to level up users.
In this position, you’ll:
- Be a strong communicator. You’ll constantly push for alignment between the Sales team and customers on both short and long term goals.
- Educate customers. You’ll take the initiative to understand a customer’s workflows and make sure they’re set up for success with our products.
- Be the voice of the customers. You’ll understand the needs of our elite customers, provide product feedback directly to our team, and work closely with customers to exceed their expectations.
- Collaborate. You’ll work closely with Support, Sales and Education in order to surface customer insights and execute on the strategy for customer training and onboarding.
Location
Remote - Germany (Must be legally authorised to work in Germany)
Must-Haves
- Multilingual. You are fluent in English and German.
- Experienced. You demonstrate Data Analytics Skills preferably in a Sports context, skills including: Javascript, Python / R, SQL, Tableau, Data modeling.
- Customer-facing experience. You have experience working closely with customers, including training and educating them.
- Goal oriented. You are motivated by improving the customer experience.
- Driven. Your to-do list is no match for your tireless work ethic.
- Team player. You thrive in dynamic environments, remain flexible with schedules and communication, and actively partner with product teams to advocate for customer needs and share insights.
- A problem-solver. Your eye for details helps you identify, analyse and solve challenging problems.
Nice-to-Haves
- Hudl Pro Suite experience. You understand the ins and outs of the Pro Suite, making it easy to train our customers and help them get the most out of their subscriptions. You’re motivated to learn more about our product suite.
- Multilingual. You are fluent in English and German, other languages are a plus.
- Product development. You’ve influenced or supported product development in SaaS for sports.
Compensation
The base salary range for this role is displayed below— starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual’s experience, skills and education in line with our internal pay equity practices.
Base Salary Range
€46.000—€77.000 EUR
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
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