Job Description
About Us: iFixit is the nexus of a global community showing people how to fix the things they own. We believe that we can make the world better by empowering people to take control of the things they own. We are the world’s foremost experts in repair, and we’ve set the gold-standard for online repair documentation. Every day we help thousands of people fix their stuff, and we’re on a mission to help millions more.
Job Description: The Purchasing Associate is a support role on our purchasing team, helping ensure that inventory and supplies are ordered, received, and accurately maintained in our systems. You’ll work closely with our purchasing team and other departments to keep information up to date, assist with order tracking, and support daily purchasing activities.
This is a great role for someone who is detail-oriented, organized, and eager to grow within purchasing.
Job Responsibilities:
Create purchase orders based on direction from the purchasing team.
Enter order confirmations, tracking numbers, lead times, and updated supplier information into our NetSuite ERP system.
Maintain accurate item data, including cost updates, vendor details, and delivery timelines.
Monitor open purchase orders and follow up with suppliers for shipment status or missing information.
Track estimated receipt dates and communicate updates to the purchasing team and relevant stakeholders.
Assist with reconciling discrepancies related to receipts, quantities, or order documentation.
Help coordinate inbound shipments with our logistics partners.
Assist with scheduling deliveries and ensuring internal teams are informed of expected arrivals.
Organize files, quotes, receipts, and vendor communications.
Assist Accounts Payable with invoice matching and gathering missing documentation.
Support the purchasing team with basic research and information gathering.
Communicate professionally with vendors for basic inquiries such as order confirmations, lead times, or documentation requests.
Help maintain positive working relationships with suppliers through clear and timely communication.
Job Qualifications:
1–2 years of administrative, inventory, warehouse, or purchasing support experience preferred.
Experience with ERP or inventory systems is helpful (NetSuite experience is a plus, but not required).
Comfortable using GSuite (Gmail, Sheets, Docs) and basic Excel/Sheets functions.
Ability to manage a high volume of administrative work and be conscientious, detail oriented, and diligent in accomplishing duties and responsibilities.
Ability to efficiently generate spreadsheet information and summarize data into readable and actionable reports.
Commitment to excellence and high standards.
Must be able to work with a minimum of supervision.
Must be able to work autonomously as well as part of a geographically distributed team.
iFixit’s Expansion to Chattanooga: Our roots are in the California technology startup world, but our passion is tinkering. We are thrilled to be joining the making and manufacturing culture of Tennessee.
We are excited to have moved into our eastern distribution hub and headquarters! We’ve built a 50,000 square foot flagship location blocks from downtown in the historic Onion Bottom neighborhood on 12th street.
Read more about our plans.
iFixit is an awesome place to work. Here are some of our perks:
- A career where you will be actively working to make the world better.
- A repairable laptop, and any software you need.
- Full benefits package. Employer-paid health insurance through Anthem Blue Cross including medical, dental, vision, and life insurance. Plus a stipend toward coverage for your dependent(s).
- 401k plan with 4% employer match.
- Flexible vacation time + paid holidays.
- Dependent Care FSA.
- Generous stipends towards repair & wellness.
- $400 towards a bike or alternative method of transportation.
- A sweet pair of headphones to get your head in the game.
- Team member discounts on parts and tools.
- Charitable contribution matching! We’ll 100% match your tax deductible contribution.
To Apply: Take a look at our website, ifixit.com, and familiarize yourself with our mission. Include a separate cover letter as a PDF telling us why you want this job. We’re especially interested in why your skills, qualities, and experience make you a good fit for our team. Both a resumé and a cover letter are required for this position.
We are looking to fill a position effective immediately, working 40 hours per week. Must be available to work a hybrid schedule, maintaining in-office presence at our Chattanooga location on core days (T-Th) at minimum. Some work outside of normal business hours will be required. Occasional travel to other iFixit locations in San Luis Obispo, CA and/or Stuttgart, Germany will be required for training and development.
Diversity Statement: When you go to a website like iFixit and scroll through the guides, it’s easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We’re a diverse team, split between two continents—but we’re united by a love of tinkering and repair.
iFixit is proud to be an equal opportunity employer. Because we are trying to everyone to fix every thing, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable. iFixit participates in E-Verify.
iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.
