Job Description
iKnowHow Group is a leading Software & Robotics Solutions company operating internationally. Within just a couple of years, our team grew more than 80%, we moved into a new spacious and modern office, and we kicked off 2026 with several new and exciting projects in digital transformation, custom software and robotics.
We are now looking for an Infrastructure & Security Manager to work in new challenging outsourced projects.
The role combines hands-on infrastructure operations with security leadership and governance, covering Microsoft hybrid environments, virtualization (VMware), endpoint security and identity protection, while driving modernization, resilience and standardization across the IT landscape.
Responsibilities:
Own and lead day-to-day Infrastructure & Security Operations across on-prem and cloud environments
Manage Windows Server environments
Administer and optimize Active Directory (users/groups, GPOs, OU design, DNS, replication, tiering/privileged access)
Lead Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) including security and compliance controls
Oversee Azure infrastructure operations (IaaS/PaaS as applicable, connectivity, monitoring, cost awareness, backups)
Administer and support VMware vSphere environments
Drive endpoint management and security (Intune, device compliance, configuration profiles, security baselines)
Coordinate incident response with internal stakeholders and vendors; manage escalations and post-incident reviews
Maintain and evolve technical documentation, operational procedures, asset inventory and runbooks
Collaborate with business teams to align IT services with operational needs and uptime requirements
Bachelor’s degree in Computer Science, Information Security or a related field (or equivalent experience)
At least 5 of experience in Systems / Infrastructure / IT Operations roles
Strong hands-on experience with Active Directory and Windows Server administration
Strong working knowledge of Microsoft 365
Solid experience in VMware virtualization (vSphere, clusters, HA, storage concepts)
Experience operating endpoint protection/security tooling (Microsoft Defender technologies or equivalent)
Good understanding of security fundamentals
Experience with ITSM/ticketing tools (e.g., ServiceNow) and structured incident/problem/change handling
An attractive salary package
Private health insurance plan
Career development and growth opportunities
Continuous training via personalized seminars
An amazing private & open-office workspace in Athens #LI_Hybrid
Stable and enjoyable working environment
