Infrastructure Engineer – Windows

Job Description

Hybrid

Lokace: Praha, Libeň

Jazyk: ČJ + AJ B2

Level: senior

Forma spolupráce: IČO

Nástup: asap

Alokace: full-time, HO 2x

Délka spolupráce: dlouhodobá

Provide expert Windows-based server and endpoint support, ensuring stable, secure, and high-performing infrastructure while performing basic SQL Server DBA tasks, Citrix administration (beneficial), certificate management, and day-to-day ITIL-driven incident, reuqest and change management.

Core Responsibilities:

Windows OS Support

• Install, configure, support and maintain Windows Server (²⁰¹⁹⁄₂₀₂₂) in virtual environment (VMware).

• Apply patches, updates, and security hardening in line with BNP Paribas policies.

• Troubleshoot OS-level issues (crashes, performance bottlenecks, boot failures, etc.).

• Advanced PowerShell scripting for automation, configuration management, and remediation

• Strong grasp of Active Directory, Group Policy, DNS, DHCP, and related services

SQL Server (Basic DBA)

• Perform routine database backups, restores, and integrity checks on demand.

• Monitor SQL Server performance, identify and resolve basic issues (blocking, slow queries, log growth).

• Apply patches and security updates; assist with basic tuning and capacity planning.

Daily Operations & Monitoring

• Monitor system events, alerts, and logs (Dynatrace, Nagios, etc.) for anomalies.

• Manage the ServiceNow ticket queue: prioritize, assign, and resolve incidents/requests.

• Escalate critical issues to specialized teams (cybersecurity, networking, storage, etc.).

Certificate Management

• Renew, deploy, and revoke SSL/TLS certificates for internal/external systems using Certis (or equivalent).

• Monitor certificate expiration and collaborate with application teams to avoid service impact.

Citrix Systems Support (Beneficial)

• Administer Citrix Virtual Apps and Desktops (CVAD) environments.

• Resolve user session issues (logon failures, latency, profile corruption).

• Maintain Citrix infrastructure: Delivery Controllers, StoreFront, Gateways, Licensing, and related components.

Incident & Change Management (ITIL)

• Follow ITIL processes for incident resolution, problem management, and change implementation.

• Document root causes, solutions, and post-incident reviews in the central knowledgebase.

• Ensure SLA compliance for response and resolution times.

Knowledge Sharing & Collaboration

• Document configurations, procedures, and run-books; contribute to the central knowledge base.

• Mentor junior engineers and share best practices across the infrastructure team.

Required Qualifications:

• 3+ years hands-on experience administering Windows Server and client OS in a medium-to-large enterprise.

• Fluent English spoken and written (min. level B2)

• Strong grasp of Active Directory, Group Policy, DNS, DHCP, and related services.

• Advanced PowerShell scripting proficiency

• Experience with virtualization (VMware) and storage (SAN/NAS).

• Basic SQL Server DBA skills: backups/restores, integrity checks, performance monitoring.

• Familiarity with patch-management tools and monitoring solutions (Dynatrace, Nagios, etc.).

• Understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls).

• ITIL Foundation awareness (incident, request, change, problem management).

Preferred Qualifications:

• Experience with Axway Transfer CFT administration

• Experience with Citrix Virtual Apps and Desktops (CVAD) administration.

• Scripting experience in Python or Bash for cross-platform automation.

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).

Soft Skills:

• Analytical mindset with strong problem-solving abilities.

• Excellent communication – able to explain technical concepts to both technical and non-technical stakeholders.

• Team-oriented, proactive, and comfortable in a fast-paced, change-driven environment.

• Commitment to continuous learning and knowledge sharing.

• Meet agreed deadlines

WEB

• title= Infrastructure Engineer – Windows
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.