Senior Accounts Receivable Specialist

Job description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work.

The Senior Accounts Receivable Specialist is responsible for overseeing complex billing, collections and cash application activities, with a focus on resolving escalated issues, ensuring the accuracy and integrity of accounts receivable balances and supporting timely month-end close. This role partners closely with internal stakeholders and customers to manage high-risk or non-standard scenarios, provides guidance to Accounts Receivable Specialists and contributes to process improvements that strengthen controls, efficiency and cash-flow outcomes. The Senior Specialist operates with a high degree of autonomy, applies sound judgement within established policies and ensures compliance with company controls and audit requirements across multiple geographies.

This role is offered as a hybrid in Brno, Czechia. We are only able to accept applications for those based in Czechia or who have sponsorship to live and work in Czechia.#LI-Hybrid

What you can expect to do in this role:

• Oversee and execute complex billing, collections and cash application activities, including non-standard transactions and escalated customer issues.
• Act as a point of escalation for billing discrepancies, disputed invoices, unapplied cash, and delinquent accounts requiring advanced analysis or judgement.
• Review and support accurate invoice generation across global entities, including subscription-related and consolidated billing scenarios.
• Partner with Revenue Accounting, Sales, Order Management and other stakeholders to resolve complex customer issues and mitigate downstream impacts.
• Monitor aging balances, delinquency trends and high-risk accounts, recommending and coordinating appropriate actions in line with company policies.
• Lead or significantly contribute to month-end accounts receivable close activities, including reconciliations and variance analysis.
• Ensure adherence to controls and internal procedures, supporting audit requests and providing detailed documentation and explanations as required.
• Support and guide Accounts Receivable Specialists through knowledge sharing, review of work and informal mentoring on complex topics and processes.
• Identify opportunities to improve billing, collections and cash application processes, including system enhancements and automation initiatives.
• Maintain accurate and complete records across all systems, ensuring data integrity and consistency across billing, receivables and cash application platforms.

What we are looking for:

• Minimum of 4–6 years’ experience in accounts receivable, billing, or collections, preferably in a SaaS, subscription-based, or global environment.
• Professional working proficiency in English.
• Strong understanding of end-to-end AR processes, including billing, collections, cash application, and month-end close.
• Demonstrated experience resolving complex or escalated customer and system issues with minimal supervision.
• Proven ability to analyse aging trends, reconcile balances and identify root causes of discrepancies.
• Advanced proficiency in Excel and strong experience with ERP and billing systems (e.g. Oracle, Salesforce).
• Excellent written and verbal communication skills, with the ability to engage confidently with internal stakeholders and external customers.
• Strong organisational, analytical and prioritisation skills in a fast-paced, deadline-driven environment.
• Ability to operate independently, apply sound judgement within established frameworks and support junior team members.

EDUCATION

• Bachelor’s Degree in Accounting, Finance, or related field.
• A combination of relevant experience and education may be considered.

Why Jamf?

• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
• Named a 2023 Best Workplaces for Women™ by Great Place to Work®and Fortune Magazine
• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!
• You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
• Benefits are a critical part of the “whole employee experience”. Our benefits package includes generous paid time off, including VTO, health and mental health benefits, retirement and more.
• 30 days of holiday, 3 sick days, 3 paid days to volunteer, 1 additional day off.

What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [email protected]