Global Quality Director

Job description

Our client, a multinational manufacturing organisation, is seeking an experienced Global Quality Director to lead worldwide quality strategy and execution for their OEM business division. This is a key leadership position that will drive compliance with automotive industry standards, enhance product and process quality, and ensure customer satisfaction across 11 global manufacturing sites spanning Europe, India, and the United States.

The successful candidate will be responsible for implementing comprehensive quality management systems, leading continuous improvement initiatives, and developing a high-performing global quality team. This role offers the opportunity to make a significant impact on quality standards across multiple continents whilst working for a company that values operational excellence and innovation.

Náš klient, nadnárodní výrobní organizace, hledá zkušeného Globálního ředitele kvality pro vedení celosvětové strategie kvality a realizace pro jejich OEM obchodní divizi. Jedná se o klíčovou vedoucí pozici, která bude řídit dodržování standardů automobilového průmyslu, zlepšovat kvalitu produktů a procesů a zajišťovat spokojenost zákazníků napříč 11 globálními výrobními závody v Evropě, Indii a Spojených státech.

Úspěšný kandidát bude odpovědný za implementaci komplexních systémů řízení kvality, vedení iniciativ kontinuálního zlepšování a rozvoj vysoce výkonného globálního týmu kvality. Tato role nabízí příležitost významně ovlivnit standardy kvality na více kontinentech při práci pro společnost, která si cení provozní excelence a inovací.

KEY RESPONSIBILITIES

Quality Management Systems Leadership

• Implement, maintain, and ensure certification of ISO 9001, IATF 16949, and customer-specific requirements across all global sites
• Standardise quality processes and documentation across all manufacturing locations
• Manage internal and external audits, ensuring timely closure of non-conformities

Customer Quality Management

• Serve as the global point of contact for major OEM customers on all quality matters
• Manage customer complaints, audits, and corrective actions with professionalism and responsiveness
• Oversee Advanced Product Quality Planning (APQP) processes, including FMEA, Control Plans, and PPAP submissions

Continuous Improvement & Six Sigma Leadership

• Lead and promote Lean, Kaizen, and Six Sigma methodologies to improve product quality and reduce waste
• Drive a culture of operational excellence and zero-defect mindset across the organisation
• Conduct comprehensive analysis of current quality across all sites, identifying areas for optimisation

Global Team Leadership & Development

• Lead and develop regional Quality Managers across 11 international sites
• Provide mentoring and professional development opportunities for quality team members
• Align functional activities and ensure consistent quality standards globally

Performance Monitoring & Reporting

• Define and track key performance indicators including PPM, scrap rates, field claims, and customer satisfaction scores
• Analyse trends and lead improvement actions based on data insights
• Report quality metrics and initiatives to senior management

Strategic Quality Planning

• Define and justify investments in testing, metrology, and quality systems
• Develop long-term quality roadmap aligned with business objectives
• Ensure regulatory and environmental compliance across all operations

KLÍČOVÉ ODPOVĚDNOSTI

Vedení systémů řízení kvality

• Implementovat, udržovat a zajistit certifikaci ISO 9001, IATF 16949 a specifických požadavků zákazníků napříč všemi globálními závody
• Standardizovat procesy kvality a dokumentaci ve všech výrobních lokalitách
• Řídit interní a externí audity, zajišťovat včasné uzavření neshod

Řízení kvality zákazníků

• Fungovat jako globální kontaktní osoba pro hlavní OEM zákazníky ve všech záležitostech kvality
• Řídit reklamace zákazníků, audity a nápravná opatření s profesionalitou a rychlou odezvou
• Dohlížet na procesy Advanced Product Quality Planning (APQP) včetně FMEA, kontrolních plánů a PPAP předložení

Vedení kontinuálního zlepšování & Six Sigma

• Vést a podporovat Lean, Kaizen a Six Sigma metodologie pro zlepšení kvality produktů a snížení plýtvání
• Podporovat kulturu provozní excelence a nulového-defektu napříč organizací
• Provádět komplexní analýzu současné kvality napříč všemi závody, identifikovat oblasti pro optimalizaci

Vedení a rozvoj globálního týmu

• Vést a rozvíjet regionální manažery kvality napříč 11 mezinárodními závody
• Poskytovat mentoring a příležitosti profesního rozvoje členům týmu kvality
• Sladit funkční aktivity a zajistit konzistentní standardy kvality globálně

Education & Experience

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or equivalent technical qualification
• Minimum 10 years of experience in quality leadership roles within the automotive industry
• Proven track record of managing quality across multiple international sites

Technical Expertise

• Expert knowledge of IATF 16949, ISO 9001, and automotive core tools (APQP, PPAP, FMEA, SPC, MSA, 8D)
• Strong background in Six Sigma methodologies and structured problem-solving techniques
• Experience with quality management software and ERP systems

Language & Mobility

• Native Czech speaker with fluent English (both written and spoken)
• Willingness and ability to travel internationally up to 30% of the time
• Valid passport and ability to obtain necessary work visas for international business travel

Vzdělání a zkušenosti

• Bakalářský titul v oboru průmyslové inženýrství, výrobní inženýrství nebo ekvivalentní technická kvalifikace
• Minimálně 10 let zkušeností ve vedoucích rolích kvality v automobilovém průmyslu
• Prokázaná historie řízení kvality napříč více mezinárodními závody

Technická expertíza

• Expertní znalost IATF 16949, ISO 9001 a automobilových základních nástrojů (APQP, PPAP, FMEA, SPC, MSA, 8D)
• Silné zázemí v Six Sigma metodologiích a strukturovaných technikách řešení problémů
• Zkušenosti se softwarem pro řízení kvality a ERP systémy

PREFERRED QUALIFICATIONS

• Certified Six Sigma Black Belt or equivalent certification
• Knowledge of and experience with hydraulic systems
• Experience working with Tier 1 or Tier 2 automotive suppliers
• Additional European language skills
• Advanced degree in Engineering or Quality Management

PREFEROVANÉ KVALIFIKACE

• Certifikovaný Six Sigma Black Belt nebo ekvivalentní certifikace
• Znalost a zkušenosti s hydraulickými systémy
• Zkušenosti s prací s Tier 1 nebo Tier 2 dodavateli automobilového průmyslu

Compensation & Benefits

• Base Salary: €90,000 - €100,000 per annum (gross)
• Performance Bonus: Up to 10% of annual salary
• 4 weeks (20 working days) annual leave plus public holidays
• Comprehensive health insurance and social security coverage
• Hybrid working arrangements: 1 day per week remote working possible

Odměna a výhody

• Základní plat: €90,000 - €100,000 ročně (hrubý)
• Výkonnostní bonus: Až 10% z ročního platu
• 4 týdny (20 pracovních dnů) dovolené plus státní svátky
• Komplexní zdravotní pojištění a sociální zabezpečení
• Hybridní pracovní uspořádání: 1 den týdně práce na dálku možná

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, nationality, age, disability, genetic information, or any other characteristic protected under EU law and the laws of the respective EU member states.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across EU member states.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities, in accordance with EU Directive 2000/78/EC and national laws of EU member states. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information

For client positions, compensation information will be provided in accordance with applicable EU and national laws. When required by law, salary information will be included in job postings or provided during the recruitment process. We are committed to pay transparency and equal pay for equal work, in line with EU Directive 2006/54/EC and national laws on pay equity.

Compliance with Laws

Both Keller Executive Search and our clients comply with EU laws, directives, and regulations, as well as national laws of EU member states governing non-discrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic under EU law and the laws of EU member states. This includes, but is not limited to, harassment based on race, ethnic origin, religion, sex, sexual orientation, gender identity or expression, nationality, age, disability, or genetic information.

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Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable EU and national laws.

Working Time and Leave

We comply with EU Directive 2003/88/EC concerning certain aspects of the organization of working time, as well as national laws of EU member states regarding working hours, rest periods, and leave entitlements.

Health and Safety

We are committed to providing a safe and healthy work environment in accordance with EU Framework Directive 89/391/EEC on Safety and Health at Work and relevant national laws of EU member states.

Works Councils and Employee Representation

We respect the rights of employees to form and join works councils and other forms of employee representation in accordance with EU Directive 2009/38/EC and national laws of EU member states.

Country-Specific Declarations

While this policy provides a general framework applicable across the EU, it’s important to note that specific employment laws can vary significantly between EU member states. To ensure full compliance with local regulations, we make the following provisions:

1. Local Law Compliance: In addition to EU-wide regulations, we comply with all national laws and regulations of the specific EU member state where the employment takes place.

2. Country-Specific Addenda: For each EU country where we operate, we maintain country-specific addenda to this policy. These addenda outline any additional requirements, protections, or procedures mandated by national law that go beyond or differ from EU-wide standards.

3. Language Requirements: In countries where local law requires that employment policies be provided in the local language, we will make available a properly translated version of this policy and its country-specific addendum.

4. Notification of Applicable Laws: During the recruitment process, candidates will be informed of the specific national laws that apply to their potential employment, in addition to EU-wide regulations.

5. Regular Updates: We commit to regularly reviewing and updating our country-specific addenda to reflect any changes in national employment laws.

6. Precedence of National Law: Where national law provides greater protection or additional rights to employees beyond what is outlined in this general EU policy, the national law will take precedence.

7. Specific Declarations: Where required by national law, we will make specific declarations regarding matters such as:

   • Pay transparency and gender pay gap reporting
   • Working time arrangements
   • Collective bargaining agreements
   • Data protection and privacy measures
   • Whistleblower protection mechanisms
   • Any quota systems for underrepresented groups in employment

8. Access to Information: Employees and candidates can request information about the country-specific policies applicable to their employment or potential employment by contacting [email protected].

Genetic Information

In accordance with EU and national laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate within the EU.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within the EU.