Job Description
About Ketchum
As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.
We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!
Overview
Ketchum is looking to hire a Vice President, Group Manager to help to lead and direct program efforts to ensure client satisfaction and bring a value-added approach to client work. We are looking for an individual with strong initiative, precision and focus on detail, accustomed to a fast-paced environment and professionalism.
We are more than just a public relations and communications agency. We change the game with every campaign we touch for our clients through innovative and creative solutions we manifest. In a culture that is fast-moving, rewarding, and collaborative; we are seeking only those who can inspire others, and consider themselves one of the best in the business.
We’re looking for someone who understands how to work with complex, large clients and client teams, and how to manage them towards growth. This person will also be able to lead programs focusing on driving the client’s reputation and brand. This is an awesome opportunity to work on a high-profile client and participate in meaningful work. The ideal candidate is a strategic communications guru, someone who understands industrial manufacturing and the technology behind it, unfazed by new challenges, excels at client service and can successfully drive teams, project manage and thrive in an integrated team environment.
Responsibilities
- Serve as the lead agency contact to a large client engagement in our Lifestyle group; lead and direct all program efforts to client satisfaction; bring a value-added approach to all projects
- Serve as senior contact for clients, work and engage c-suite, demonstrate in-depth knowledge of clients’ business and industry; develop strategy and lead successful tactical execution of client programs
- Help account teams work effectively and in the best interests of clients
- Maximize agency’s network of resources to enhance client services
- Lead projects from concept/planning to activation. Encourage effective delegation of project deliverables. Ensure projects are completed on time and on budget
- Work with other integrated agency partnerships and relationships
- Motivate and mentor team members – maintaining a high level of energy; encourage teams to take advantage of training and development opportunities
- Exhibit strong communication and presentation skills; deliver strategic, engaging, and persuasive presentations to articulate ideas to clients, colleagues, and others effectively
- Troubleshoot clients’ issues/problems
- Manage account team financials including accurate budget creation, budget allocation, client billing, supplier invoicing, and purchase orders; ensure team billability and account profitability by managing the scope of work to those budgets
- Participate in external company promotion through articles, speeches, presentations, professional memberships, etc. to increase Ketchum’s visibility in the marketplace and create new business opportunities
- Attract, grow, engage, and retain talent. Contribute to creating a diverse, equitable and inclusive culture, where every employee feels a sense of belonging
Qualifications
Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:
- Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing or a related field preferred. Master’s degree in a communications field desirable
- 12+ years of agency experience and/or corporate public relations experience
- Precision focus with an acute attention to detail, responsiveness, and ability to flex and provide counsel on your feet
- Proven experience counseling C-Suite-level clients
- Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results
- Direct experience in building and managing teams
- Actively participates in professional and community networks within the PR industry
- Strong communication and presentation skills to effectively articulate ideas to clients, colleagues, and others
The salary range for this position is $155,000 - $185,000. This position may be bonus eligible depending on individual employee performance and Ketchum business performance. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. #LI-Hybrid
What We Offer
- Hybrid Workplace: Three days a week in the office
- Robust benefits program, effective within 30 days of hire
- Paid maternity/paternity leave
- Family Forming Benefits
- Employee Recognition Program
- Generous paid time off includes vacation, wellness, and extended holiday schedule
- Various development opportunities to enhance personal and professional life
- Tuition reimbursement
- Monthly Cell Phone & Wi-Fi reimbursement
Interested? We’ve got an opportunity for you.
