Job Description
Landor is looking for a Senior Client Manager to join our London studio. Could this be you?
We are Landor.
World-leading brand experts,
underpinned by the most expansive strategic & creative capabilities in our category.
We make brands more valuable and less vulnerable.
We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes.
Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design).
We are part of WPP.
What you’ll do
As a Senior Client Manager, you will:
- Managing a portfolio of client accounts, developing a deep understanding of their business and challenges to ensure satisfaction and drive growth.
- Confidently showcasing Landor’s capabilities to spot new opportunities, grow existing business, and contribute to new ventures.
- Crafting compelling proposals, overseeing project delivery, and ensuring work is always on time, on budget, and meets client expectations.
- Working seamlessly with all internal teams to deliver high-quality, impactful solutions, and ensuring everything we present to clients is polished, relevant, and on-brand.
- Sharing insights, recommendations, and project updates clearly and persuasively, whether in a meeting, presentation, or written report.
- Partnering with our finance team on reporting, invoicing, budget management, and proactive revenue forecasting.
- Ensuring deliverables not only meet the brief but exceed expectations, always pushing for the best possible outcome.
- Keeping key client deliverables and project histories well-organised.
What you’ll need
We’re looking for someone who brings:
- Prior experience in a client-facing role, ideally within a brand, advertising, or business consultancy.
- A natural ability to connect with people, comfortable engaging with stakeholders at all levels, right up to Brand Manager.
- Excellent organisational skills to keep projects on track and deliver results.
- The ability to thrive in dynamic environments, comfortable with ambiguity and quickly adapting to changing priorities.
- A strategic mindset; you enjoy thinking big picture, contributing to creative solutions, and guiding clients with clear, actionable recommendations.
- A genuine passion for learning, exploring new ideas, and understanding how to best leverage our services for client success.
- An understanding of business goals and the financial aspects of client accounts.
- A collaborative spirit with a knack for motivating and supporting junior colleagues.
We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.
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