Job Description
ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!
We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.
With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
We are looking for a hands-on, business-minded, and relentlessly curious builder. This role sits at the intersection of AI technology and business operations, embedded within our R&D organization but working daily with Marketing, Sales, Finance, and other departments. You will identify high-friction workflows across these teams, translate them into AI agent solutions, and ship them. You are not a passive consultant: you prototype, you iterate, and you own outcomes. You bring enough technical fluency to build production-ready agents using modern LLM tooling, and enough people skills to earn trust from non-technical stakeholders.
LOCATION: Anywhere in Brazil - Remotely
WHAT YOU GET TO DO:
Partner with Marketing, Sales, Finance leaders, and other business teams to identify repetitive, high-volume workflows that are strong candidates for AI automation.
Design and build AI agents using no-code and low-code platforms (Claude, n8n, etc).
Run discovery sessions with business stakeholders: map current-state workflows, document pain points.
Own the full delivery lifecycle: prototype, test with end users, iterate, and hand off with documentation and training.
Maintain a prioritized backlog of automation opportunities across business units, informed by business impact and implementation effort.
Build and run an internal AI Agents enablement program: run hands-on workshops, publish reusable templates and playbooks, and coach business teams so they can build and maintain their own agents over time.
REQUIRED QUALIFICATIONS
3+ years in a business operations, process improvement, or technical enablement role.
Demonstrated hands-on experience building automated workflows or AI agents using modern tooling (n8n, Make, LangChain, Claude, or equivalent).
Comfort working with LLMs through prompt engineering: you know how to get reliable, structured outputs from a model.
Ability to conduct business process discovery with non-technical stakeholders and translate findings into actionable specs.
Fluent English; clear written and verbal communication for both technical and non-technical audiences.
Strong bias for shipping: you prefer a working prototype over a perfect design document.
NICE TO HAVE QUALIFICATIONS:
SQL or Python for data extraction and lightweight scripting.
Familiarity with enterprise tools commonly used by business teams: Salesforce, HubSpot, Slack, Google Workspace, Netsuite.
Background in supply chain, freight, or logistics operations
Background in software engineering
WORKING AT LOADSMART:
• Competitive base salaries - we believe in rewarding top talent
• Extremely competitive Equity package - become a shareholder in our company!
• Loadie Time Off - PTO and sick days without a limit
At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.
It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates’ specific locale.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
