Milk Moovement

Milk Moovement was founded in 2018 to offer cloud-based dairy software for the raw milk supply chain. Our system gives shared data and end-to-end visibility to dairy cooperatives, haulers, producers, labs, processors, and suppliers. We provide comprehensive dairy logistics software that streamlines operations, managing procurement, inventory, and distribution processes, including scheduling pickups and optimizing routes.

Our driver mobile app allows real-time communication, providing pickup and delivery instructions, status updates, and handling exceptions. The platform also offers quality insights through analytics and reporting tools, alongside automated payroll features that generate accurate pay reports, track member equity, and calculate incentives for producers and haulers.

We have offices in St. John’s, NL; Halifax, NS; and Minneapolis, MN. We manage about 32 billion pounds of milk annually, covering approximately 15% of the United States dairy industry. We release monthly product updates and offer an AI scheduling tool named Moove, which optimizes transportation routes, costs, timing, and capacity. Our sales process involves a five-step approach: Needs/Problems Assessment, Current System Evaluation, Gather Requirements, Milestone Planning, and Proposal. Pricing is based on the volume of raw or processed milk managed annually. We offer custom feature development and aim for minimal customization setups within a month, with larger cooperatives undergoing a specific onboarding process. Customer support is available ²⁴⁄₇, with an average chat response time of 20 seconds and a 95.3% customer satisfaction score. 90% of conversations are closed by the first responder.

Our vision is to build a data-driven food supply chain that can support future generations. Our mission is to make sure the right milk reaches the right place at the right time.

We operate based on core values:

• “Be a Good Person. Do Right by Others.” This means we foster a workplace that supports diversity and inclusion, mutual care, integrity, respect, and high ethical and professional standards.
• “Clients First. Always.” We build lasting partnerships with clients, empower end-users, and use feedback to improve.
• “Honesty Over Ego.” We encourage open and honest communication, accountability, and mutual empowerment.
• “Leave things better than we found them.” This reflects our commitment to continuously improving individuals, our products, and the industry. We prioritize progress and tackle problems with determination.

We operate with agility and have a dynamic culture where team members collaborate on projects. Our culture encourages us to push boundaries and redefine norms within the industry. We emphasize close collaboration with clients and building strong partnerships.

Our employee benefits include the flexibility of remote work.