Job Description
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Job Purpose:
Oversees the daily quality control processes for all products within the system, ensuring local, state, and federal reporting restrictions are maintained before releasing completed screening data to the client and applicant.
Responsibilities:
Criminal and Civil Records:
● For criminal records that have already been processed by the criminal researchers:
○ Ensure that grammar, spelling, and formatting is correct
○ Verify the criminal records are reportable under both state and federal law
○ Confirm records have not already been reported on another product
● For criminal records that have not been processed by the criminal researchers (direct from vendor):
○ Verify at minimum two full identifiers are present which match the criminal record to the data provided
○ Verify criminal records are reportable under both state and federal law
○ Confirm records have not already been reported on another product
○ Define any uncommon disposition terms
Verifications:
● Verify reqIDs have been scored correctly
● Verify closing comments accurately reflects the data provided
● Proofread and edit to ensure grammar, spelling, and formatting is correct
● Verify attachments match the data provided, and all PII has been redacted
● Verify AssureHire has received permission to contact employers
● Ensure no protected class information is present
● Review DOT forms to verify they have been filled out correctly
● Contact the verifications team to clarify any errors or issues
Health Screening:
● Verify attachments match the data provided
● Verify all fields have been completed correctly and match the data provided
Other:
● Perform criminal database searches as needed, and process any results
● Proofread and ensure quality control on any other products or documents as needed
Quality Control Specialist (QC) Qualifications:
Prior experience in a high paced, compliance and quality driven position and management experience preferred; highly organized; production and planning skills required; ability to manage time and workload effectively; excellent communication skills, both written and verbal; must maintain strict confidentiality; ability to work in a team environment; strong problem solving skills; strong attention to detail, strong research skills.
- Education Requirements
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
