Job description
Who we are…
Modern Campus empowers 1,700+ higher education institutions to thrive when transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt, and administrative complexity.
The Modern Campus learner-to-earner lifecycle platform power solutions for web content management, conversational text messaging, catalog and curriculum management, career pathways, student engagement and development, and non-traditional student management. The result: innovative institutions engage their modern learners for life, while providing modern administrators with the tool needed to streamline workflows and drive high efficiency.
Learn how Modern Campus is leading the modern learner-to-earner movement at moderncampus.com and follow us on LinkedIn.
What’s the role?
We are looking for an Integration Specialist with system integrations focus who will support our consultants as they guide and assist clients with the planning, design, build, training & implementation of our Lifelong Learning products.
The successful candidate is an energetic, empathetic, and thoughtful professional who gets things done. The Integration Specialist’s role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end-users. This includes interviewing stakeholders and end-users and gathering and compiling user requirements to understand how technology solutions support and satisfy their needs. The Integration Specialist will apply proven communication, analytical, and problem-solving skills to help the business make good technological decisions with user-centered design in mind. They will also be proactive about working with technical architects to look for new technologies to optimize business processes. They will be expected to lead the analysis to build integrations between Destiny One and SIS / CRM systems.
- Serve as primary point of contact for scheduling, scope confirmation, documentation, delivering and/or receiving materials of integration projects from client.
- Lead the scoping of enterprise-level implementation projects or customer change requests once sufficient product and implementation process knowledge has been acquired.
- Documenting client business rules applicable for system integrations, as well as defining scope, objectives, and formulating product, features and processes to satisfy Customer requirements.
- Researching third-party system integration APIs.
- Define project requirements by identifying project milestones, phases, and elements.
- Help lead Agile Development teams for enterprise level accounts, developing and prioritizing user stories in sprints, leading sprint planning sessions and reviews.
- Prepare and deliver customized product training to customer stakeholders, executing and leading train-the-trainer sessions.
- Maintaining an in-depth understanding of our Lifelong Learning products.
- Triage issues and provide advanced customer support, identifying use cases or change requests where a consultant is required.
- Coordinate activities and work with cross-functional teams such as development, dev-ops, and sales.
- Play a role in reviewing, updating, and improving our internal documentation, client-facing materials, and project delivery methods.
What you offer…
- 3 - 4 years experience of working as a Business Analyst, ideally on enterprise software implementation and system integration projects for a SaaS product in a B2B environment.
- Experience working with any of the following third-party products as a subject matter expert or a technical integration consultant: Ellucian Banner, Ellucian Colleague, PeopleSoft Campus Solutions, Salesforce, Salesforce with EDA, Workday.
- Advanced technical abilities in working with APIs and the technologies used (I.e. XML, JSON).
- Must have ability to effectively multi-task, prioritize, re-prioritize, and think quickly on your feet.
- Ability to build rapport and relationships quickly and develop trust with others.
- Must be an independent, self-motivated, and high energy individual who will take charge and exercise their problem-solving skills.
- Knowledge or exposure to Agile (Scrum) methodologies and experience writing requirements and user stories.
- “Roll up the sleeves” mentality – proactively identifying areas of need for customers and filling those gaps to ensure project success.
- Excellent communication skills, both verbal & written.
- Attention to details and deadlines; ability to manage multiple priorities.
- Collaboration and Teamwork skills: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
What we offer…
- The base salary range* for this full-time position is between $70,000 - $130,000
- Remote first workplace! – must be located in North America
- Rewards and recognition programs
- Learning and development opportunities
- You will make a difference every day for universities trying to grow and students trying to learn.
Only qualified candidates selected for an interview will be contacted.
What we believe…
At Modern Campus, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply for our positions. Modern Campus is proud to be an equal opportunity workplace and is committed to bring on hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status (for US candidates). If you require accommodations during any part of the interview process due to a disability, please let our recruiter know.
* Our salary ranges reflect the minimum and maximum target for new hires for the position within the US and Canada. Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training.
