Design Operations Manager

Job Description

Company Description

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Manager, Design Operations, is a talented collaborative design expert responsible for supporting the operations for the design team. This position requires design knowledge and excellent production management skills across video, print, digital, as well as exceptional communication, organization, and prioritization skills.

This position will report to the Senior Manager, Creative Operations. They will be responsible for collaborating with the team of internal designers, external agencies and cross-functional stakeholders to maintain the Peacock brand design integrity across the marketing organization.

• Support initiatives to build and enforce brand design identity, including planning, prioritizing, goal setting, tracking, timelines, and stakeholder relationships with the objective to make design elements consistent and scalable across Peacock.
• Propose and facilitate process standards, workflows, documentation, and tools management for the design team to ensure efficient and timely delivery of compelling innovative creative.
• Help with project intake and resourcing for the internal design team, ensuring alignment between project requirements and skill sets, with ongoing management of time allocation and team bandwidth to drive efficient execution.
• Work with multiple teams, including Single Title, Growth & Lifecycle, and Performance Media, to ensure channel specific deliverables and asset needs are accounted for in design-system.

Qualifications

Basic Requirements

• Minimum 4+ years design industry experience, including as a designer or leading teams as a Design Manager
• Excellent project management and execution skills, including a passion for planning, tracking, organizing logistics, details, and documentation
• Experience with design tools, including the Adobe Creative Cloud suite, Sketch, Figma, and other collaboration and prototyping tools
• Experience with designing for web, mobile, and other application platforms
• Excellent written and verbal communications, ability to tailor to all levels of an organization
• Bachelor’s degree level or equivalent

Desired Characteristics

• Proven ability to proactively solve creative problems, self-motivate and work independently as well as collaboratively.
• Self-starter, independent, mature worker who consistently delivers with minimal oversight.
• Strong track record of interacting and working with multiple stakeholders and partnering collaboratively with brand creative, marketing, partnerships, creative ops and consumer insights teams.
• Ability utilizing interpersonal skills and the ability to work flexibly across departments as well as manage internal and external partners in a dynamic and high-pressure environment; able to evangelize the brand design system & champion creative work across cross-functional teams.
• Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver
• Highly collaborative, able to build mutually beneficial relationships with delivery teams.
• Comfortable with uncertainty, but with the drive to establish order and structure.

Additional Requirements

This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 - $100,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].