Human Resources Manager

Job Description

Company Description

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Human Resources Manager is responsible for providing strategic and operational HR leadership, direction, and expertise for the Growth organization within Media Group.  In collaboration with the Director, Human Resources, this person will provide day-to-day client support and strategic HR solutions for Growth Strategy, Audience Development, Growth Go-To-Market & Operations, Consumer Insights, and Customer Care.

This role will partner closely with business leaders in the areas of talent acquisition, performance management, change management, employee coaching, compensation strategies, succession planning, training & development, rewards & recognition, organizational effectiveness, and employee communication. This role requires the ability to operate confidently with senior corporate executives while also staying closely connected to the day‑to‑day needs of a fast‑paced call center and hourly workforce. This position will report to the Director of Human Resources.

• Drive key HR initiatives including but not limited to staffing, performance management, compensation strategies, succession planning, training and development, rewards & recognition, recruitment and retention, organizational effectiveness, and employee communication.
• Partner with leadership team to align and execute HR strategies in support of business initiatives.
• Provide coaching to employees and managers, offering feedback and advice on organizational issues.
• In partnership the HR Director, guide leaders through organizational restructures, partnering on design, communication planning, and seamless execution.
• Develop and implement change management plans.
• Manage complex employee relations matters, reasonable accommodation requests, and workplace concerns, across both corporate teams and Customer Care call-center organization.
• Conduct thorough, timely, and objective employee investigations, ensuring fairness, consistency, and alignment with company policies and legal requirements.
• Work with managers and talent acquisition on recruitment and retention of internal and external talent.
• Mentor and coach junior HR Business Partners, providing guidance, support, and development to strengthen HR capabilities across the team.
• Work with management to develop and implement training strategies to meet workforce needs.
• Uncover, assess and propose opportunities for strategic improvements.

Qualifications

Here You’ll Need:

• Bachelor’s Degree OR equivalent combination of education and relevant experience
• 5+ years relevant HR experience including employee relations and organizational development
• 1+ year independently managing complex employee relations matters, including investigations and sensitive workplace issues

What We’ll Look For:

• 1+ year in an HRBP Manager role preferred.
• 1+ year working directly with a high-volume hourly workforce, providing guidance and support on day‑to‑day employee needs.
• Trusted business partner with strong communication, interpersonal, organizational, and critical thinking skills, ability to bring informed perspective to discussions.
• Ability to balance business needs with empathy, ensuring decisions support both operational goals and employee well‑being.
• Experience supporting client groups through business reorganization and culture transformation.
• Takes ownership; able to establish self as “go to” HR resource.
• Excellent leadership, problem solving, project management, and presentation skills
• Ability to analyze data and use data to tell a story.
• Ability to work independently, juggle priorities and manage time to effectively meet deadlines.

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $95,000 - $110,000 (bonus eligible).

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].