Job Description
Company Description
NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
We are seeking a experienced and motivated Product Manager to join our Consumer Data Enablement product team within Operations & Technology. In this role, you will work on external and internal customer enterprise products to create impactful solutions that leverage consumer data. This role will involve product management, cross-functional collaboration, strategic planning, user testing, product design, and leadership ensuring that our products meet both organizational goals and customer needs.
Key Responsibilities
- Drive product vision, strategy, and roadmap grounded in user research, experience principles, and business objectives.
- Lead discovery efforts including user interviews, usability testing, journey mapping, and concept validation to inform product direction.
- Synthesize business goals, user insights, and data into clear product requirements, user stories, and measurable success criteria.
- Partner closely with other product managers and engineering to concept, iterate, and validate solutions that improve usability and customer satisfaction.
- Contribute to experience strategy, information architecture, and user flow development to ensure cohesive end-to-end journeys.
- Facilitate product design reviews to ensure usability, accessibility, and consistency across digital touchpoints.
- Analyze product data, user feedback, and market trends to identify opportunities for enhancement and innovation.
- Prioritize features and optimizations based on business impact, technical feasibility, and customer outcomes.
- Ensure final implementations align with intended user experience and defined success metrics.
- Serve as the voice of the user within cross-functional teams, embedding customer insights into decision-making.
Qualifications
- 5+ years in product management, user experience research, product design, or related fields.
- Bachelor’s degree in product design, engineering, economics, or related disciplines.
- Proven track record contributing to the launch and iteration of enterprise-scale digital platforms (internal or external), preferably consumer-facing products.
- Experience leading user research initiatives (e.g., interviews, usability testing, surveys, ethnographic research, journey mapping).
- Experience translating research insights into actionable product requirements and roadmap decisions.
- Strong communication skills with the ability to influence cross-functional stakeholders.
- Experience working within Agile product development environments.
Preferred Characteristics
- Strong understanding and implementation of accessibility standards (e.g., WCAG).
- Experience with tools like Jira, Confluence, and Airtable.
- Experience in the Media & Entertainment industry.
- Developed and rolled out best practice user centric experience and design patterns to product managers and engineers.
Additional Requirements:
- Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary Range: $110,000 - $145,000
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
