Job Description
NeoWork is seeking a high-energy Supervisor who excels at turning around low-performing team members and driving strong productivity across teams. This role is ideal for someone who thrives in fast-paced environments, responds quickly to partner communications, and is passionate about achieving measurable performance improvements.
Key Responsibilities
Performance Turnaround:
- Identify performance gaps and implement targeted coaching strategies.
- Develop and execute action plans to improve output, accountability, and consistency.
- Provide direct, hands-on coaching to elevate low performers to meet or exceed expectations.
- Monitor progress and deliver consistent, constructive feedback to ensure sustained improvement.
Productivity Leadership:
- Bring strong energy and urgency to motivate individuals and teams.
- Drive a culture of accountability, speed, and results.
- Track key performance indicators and implement strategies to increase efficiency and output.
Partner Communication:
- Maintain rapid response times to partner messages and operational needs.
- Serve as a reliable point of contact for updates, escalations, and issue resolution.
- Ensure proactive, clear communication with both internal teams and external partners.
3–5 years of experience as a Supervisor.
Proven success coaching underperforming team members to measurable improvement.
Demonstrated ability to drive productivity in fast-paced or high-growth environments.
Strong communication skills with a reputation for responsiveness.
Results-driven mindset with high energy and strong accountability standards.
We offer health insurance for contractors
Holiday Extra Pay
The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client’s needs.
This is a 100% home-based position
We prioritize the mental health of our team members and offer mental health days to support their well-being.
There is an annual review and appraisal process in place.
There are ample opportunities for professional growth and advancement within the company.
