Job Description
Company Description
Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/
Job Description
Are you ready to discover the role of a Technical Writer in Netcompany?
Joining us as a Technical Writer, you will be part of our EUSS Service at the Directorate-General for Maritime Affairs and Fisheries (DG MARE). You will be responsible for creating and maintaining public documentation about the RecFishing system, as well as preparing training materials and delivering training sessions to EU Member States. RecFishing is an electronic system designed to facilitate data collection and catch reporting from recreational fisheries across the EU, in collaboration with EU coastal countries. This new system aims to eliminate existing disparities in data collection and enhance the reliability of EU-wide assessments.
As a Technical Writer you will:
- Produce high quality documentation for the information systems (this includes SOPs, KB articles, user guides, training materials, video tutorials, forms, meeting minutes, surveys, etc).
- Write concise, easy-to-understand documentation that simplifies complex technical concepts into content consumable by all skill levels and roles.
- Ensure that documentation is available and updated in time, aligned with the product development and maintenance process.
- Ensure proper organization, categorization, accessibility, and usability of knowledge assets across the dedicated tools.
- Collaborate with Project Managers, Software Engineers, Developers, Support Engineers and more, to scope and define documentation projects.
- Provide services to all stakeholders according to ITIL best practices, handling and documenting requests and feedback.
- Design and deliver engaging training sessions to EU Member States on the use of the RecFishing system.
- Facilitate live training sessions, both online and in person.
- Maintain training materials up-to-date and aligned with EC standards.
- Ensure compliance with the organization’s knowledge management strategy, communication, training and learning policies, and data security regulations.
Qualifications
What would make you a fit for the role:
- Minimum 2 years of experience in a Technical Writer / Training Specialist role.
- Proficiency in English (C1 level or higher).
- Excellent communication and interpersonal skills.
- Ability to quickly grasp complex technical concepts and make them easily understandable.
- Ability to structure and design technical information logically (e.g. user guides, release notes, FAQs, API docs).
- Attention to detail, ensuring consistency, accuracy, and compliance with style and terminology standards.
- Experience with documentation tools (e.g. Confluence, SharePoint, Git, Markdown, XML/DITA systems).
- Experience in designing learning materials and training content that make technical topics accessible.
- Experience with video recording and editing.
- Presentation & facilitation skills, delivering live or virtual training confidently and clearly.
- Previous experience in a European institution or international organization.
- Familiarity with EU administrative procedures and tools.
- Capability of working in an international/multicultural environment.
- ITIL4 Foundation Certification.
Additional Information
Being a part of the Netcompany team, you will be provided with:
- The opportunity to work in a modern environment & in a hybrid working model
- A seamless onboarding experience and a buddy to support you on your first steps
- A competitive compensation & benefits package
- Health and life insurance program
- Meal allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
- A personalized development plan for targeted career growth
If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!
Our branch in Patras employs 180+ talented professionals, working on a variety of EU mission-critical projects!
Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/
