Job description
Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Job Summary
The Microsoft Cloud Security Engineer is responsible for the administration, integration, and optimization of Microsoft 365 services, Entra ID, Microsoft Purview, and Defender technologies. This role supports enterprise-wide collaboration, security, and compliance initiatives, leveraging advanced scripting (PowerShell, Python) and workflow automation. The engineer partners with IT architects, service owners, and business stakeholders to deliver robust, secure, and efficient solutions across the Microsoft ecosystem.
Essential Job Functions
Microsoft 365 Service Administration
- Manage and optimize Exchange Online, SharePoint, Teams, OneDrive, and related applications.
- Oversee user accounts, permissions, licenses, and service health.
- Implement security and compliance policies, including DLP and retention.
Entra Administration
- Administer Entra ID (Azure AD), including identity governance, privileged access management (PIM), and synchronization with on-premises AD.
- Support hybrid identity scenarios and enforce zero trust principles.
Hybrid Identity Management
- Administer and maintain on-premises Active Directory (AD) environments, including directory services (ADDS), authentication (LDAP/Kerberos), and group policy management.
- Oversee Windows Server infrastructure supporting AD, ensuring health, replication, and security of domain controllers.
- Configure and manage Microsoft Entra Connect or Cloud Sync to synchronize identity data between on-premises AD and Microsoft Entra ID.
- Ensure secure provisioning and deprovisioning of user accounts and groups in AD and Entra ID and business applications.
- Support privileged identity management (PIM) in Entra and Delinea Secret Server
- Document and optimize hybrid identity workflows, collaborating with security and compliance teams to enforce best practices.
Integration & Automation
- Develop and maintain integration workflows using PowerShell and Python.
- Automate provisioning, reporting, and compliance tasks.
- Support custom application integrations and API-based automation.
Security & Compliance
- Configure and monitor Microsoft Defender for Identity, Defender for Cloud Apps, and Purview.
- Respond to security incidents, perform risk assessments, and ensure regulatory compliance.
Process Workflow
- Document and optimize IAM and service administration processes.
- Lead projects to integrate new technologies and improve operational efficiency.
Collaboration & Support
- Provide technical support and training to end-users and IT teams.
- Coordinate with vendors and internal teams for troubleshooting and enhancements.
Key Technologies and Tools
- Microsoft 365 admin center, Entra ID portal, Defender portal, Purview compliance portal
- PowerShell, Python, Azure Logic Apps
- Azure
- Windows Server
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Systems (or related degree), or equivalent experience
- Strong understanding of Windows, Azure, and Microsoft 365 technologies
- 3+ years of experience in the IAM field and/or software development with a minimum of 1 year in Microsoft AD, ADFS, Entra ID, and Azure B2C
- Strong development or scripting skills (PowerShell, Python, Azure Logic Apps and Functions)
- Ability to cope in a technically complex and fast-changing environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation
- Strong planning and organizing skills including the ability to manage several work streams simultaneously
- Excellent communication skills with a capacity to present, discuss, and explain issues coherently and logically both in writing and verbally
- Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues
- Must be detail oriented, outgoing, can balance conflicting and changing demands through prioritization and a pragmatic approach working with all levels of corporate personnel
- Ability to work non-traditional hours to support on call escalation issues to provide 24X7 service availability
- Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment
- Flexibility to travel when required
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