Job description
Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Job Title
DC ACI / Nexus – L2 Network Engineer
Employment Type
Permanent | Full-Time
Location
Remote (Work from Anywhere)
Company
New Era Technology
🌐 www.neweratech.com
Role Overview
New Era Technology is looking for a skilled DC ACI / Nexus L2 Network Engineer to support, operate, and troubleshoot enterprise data center network environments. The role focuses on Cisco ACI and Nexus-based infrastructures, ensuring stability, performance, and adherence to operational best practices in a remote delivery model.
The ideal candidate is hands-on, detail-oriented, and experienced in L2 operations, incident management, and network support within large-scale data center environments.
Key Responsibilities
Data Center Network Operations
Provide L2 support for Data Center network infrastructure
Monitor, manage, and troubleshoot Cisco ACI and Nexus environments
Handle incident, problem, and change management activities
Perform configuration changes, validation, and documentation as per SOPs
Troubleshooting & Support
Analyze and resolve network connectivity, latency, and performance issues
Support VLANs, VRFs, routing, switching, and access policies
Work closely with L3 teams, vendors, and cross-functional IT teams for issue resolution
Monitoring & Compliance
Proactively monitor network health and capacity
Ensure adherence to network security, compliance, and operational standards
Maintain network documentation, diagrams, and operational runbooks
Collaboration & Reporting
Participate in shift-based or on-call support as required
Provide clear status updates, RCA documentation, and operational reports
Support continuous improvement initiatives within the network operations team
Required Skills & Experience
3–6 years of experience in Data Center Network Operations
Strong hands-on experience with:
Cisco ACI
Cisco Nexus (NX-OS)
Solid understanding of:
Switching & Routing fundamentals
VLANs, VRFs, STP, OSPF, BGP (basic to intermediate)
Experience working in enterprise or service-provider environments
Familiarity with ITIL processes (Incident, Change, Problem Management)
Good to Have
Exposure to L3 support activities
Experience with network monitoring tools
Knowledge of data center security concepts
Cisco certifications (CCNA / CCNP – Data Center preferred)
What We Offer
Permanent role with New Era Technology
100% remote work flexibility
Opportunity to work on large-scale, enterprise data center environments
Stable, long-term career growth in a global IT services organization
How to Apply
📩 Please share your updated resume with:
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