Job Description
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
We are seeking an experienced Senior / Lead E‑Commerce Engineer to drive the design, implementation, and evolution of client’s Direct-to-Consumer (DTC) e-commerce ecosystem.
This role requires strong expertise in commerce platforms, order management systems (OMS), payments, fraud, tax, and Merchant of Record (MOR) integrations, along with the ability to lead large-scale, global e-commerce initiatives.
PRIMARY DUTIES:
Lead the end-to-end technical implementation of the e-commerce ecosystem across:
B2C and B2B commerce platforms
Order management systems (OMS)
Payment, tax, fraud, and order tracking solutions
Design and implement core integrations across the order lifecycle, including:
Merchant of Record (MOR) solutions
Warehouse and inventory management systems
Define and execute integration strategy for omnichannel commerce, including:
Marketplaces
Social commerce
Reseller platforms
Ensure systems are optimized for:
Performance
Scalability
Security and compliance
Provide technical leadership and mentorship to engineering teams:
Guide architecture decisions
Conduct code reviews
Support solution design and development
Partner with business, product, and IT stakeholders to align technical solutions with business objectives
Develop and maintain technical roadmaps to support both short-term delivery and long-term scalability
Identify dependencies and mitigate risks across platforms and integrations
Drive continuous improvement of system architecture, addressing:
Performance bottlenecks
Security vulnerabilities
Maintain architecture documentation and technical standards
Leverage AI tools (Copilot, Claude, etc.) to accelerate:
Code generation and debugging
Testing automation (pre-PR validation)
Documentation and knowledge sharing.
QUALIFICATIONS:
10+ years of IT experience, with a focus on e-commerce implementations and delivery
5+ years of experience designing enterprise-scale, high-transaction systems, preferably in global environments
Strong expertise in:
- Commerce platforms (Salesforce Commerce Cloud, commerce tools, SAP Commerce, etc.)
- Order Management Systems (OMS)
- Payment gateways, fraud prevention, tax systems
- Merchant of Record (MOR) solutions
Solid understanding of:
- Web architecture and object-oriented design
- APIs, integrations, and distributed systems
Experience with multi-country, multi-currency, and multi-language commerce environments
Strong consulting mindset with ability to:
- Analyze complex systems
- Drive data-driven technical decisions
Excellent communication skills with both technical and non-technical stakeholders
Preferred Qualifications
Experience with:
- Salesforce Commerce Cloud (B2C/B2B)
- Global-e, ESW, Narvar
Knowledge of supporting enterprise platforms:
- PIM (Product Information Management)
- DAM (Digital Asset Management)
- CDP (Customer Data Platform)
- CMS and marketing automation tools
Hands-on experience with:
- Cloud platforms (AWS, Azure)
- Integration tools (MuleSoft, Workato)
- REST/SOAP APIs and event-driven architectures
Salesforce certifications are a plus
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