Job Description
Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Job Title: SAP WalkMe UI/UX Architect
Company: New Era Technology
Website: www.neweratech.com
Engagement Type: Contract (12 Months – Extendable)
Work Mode: Remote
About New Era Technology
New Era Technology is a global IT services and consulting firm delivering digital transformation, cloud, cybersecurity, and enterprise application services to organizations worldwide. We help enterprises modernize SAP landscapes and drive user adoption through intelligent digital enablement solutions.
We are currently seeking an experienced SAP WalkMe UI/UX Architect to lead user experience strategy and digital adoption design within SAP ecosystems.
Role Overview
The SAP WalkMe UI/UX Architect will be responsible for defining and architecting intuitive, scalable, and user-centric digital adoption experiences within SAP platforms such as SAP S/4HANA and SAP SuccessFactors.
This role blends deep UI/UX architecture expertise with strong knowledge of WalkMe’s Digital Adoption Platform (DAP) and SAP business processes to design seamless, contextual in-app guidance and automation journeys that enhance productivity and reduce friction.
Key Responsibilities
🔹 UI/UX Architecture & Strategy
Define the overall UX vision and architecture for WalkMe implementations within SAP environments.
Design structured, scalable digital adoption frameworks aligned with enterprise UX standards.
Create wireframes, user flows, prototypes, and journey maps for SAP user interactions.
Ensure consistent UI patterns, accessibility compliance, and multi-language support.
🔹 WalkMe Experience Design
Architect and guide the development of:
Smart Walk-Thrus
SmartTips
Launchers
ShoutOuts
Task Lists
Onboarding & automation flows
Establish governance standards for WalkMe content design and UI consistency.
Ensure seamless integration with SAP role-based navigation and workflows.
🔹 SAP Collaboration & Business Alignment
Partner with SAP Functional Leads, Business SMEs, Change Management, and IT teams to:
Identify usability gaps and adoption challenges
Translate business needs into intuitive digital experiences
Improve process clarity and reduce training dependency
Ensure compatibility with SAP Fiori design principles and enterprise branding guidelines.
🔹 Data-Driven Optimization
Leverage WalkMe Insights and analytics tools to:
Analyze user behavior and engagement
Identify friction points
Conduct A/B testing
Continuously optimize UX journeys
Define adoption KPIs and measurable success metrics.
Required Technical Expertise
Advanced expertise in WalkMe Digital Adoption Platform (DAP).
Strong knowledge of:
SAP S/4HANA (preferred)
SAP SuccessFactors (preferred)
SAP Fiori UX principles
Hands-on experience with:
UX research methodologies
Wireframing & prototyping tools (Figma, Adobe XD, etc.)
JavaScript & HTML (for WalkMe customization)
Experience with SSO/IDP integration and enterprise security models.
Experience Requirements
8+ years of experience in UI/UX design and architecture.
4+ years of experience designing WalkMe-based digital adoption solutions.
Prior experience working on SAP transformation or implementation programs.
Strong background in enterprise UX governance and design systems.
Experience in Agile / DevOps delivery environments.
Soft Skills & Leadership Competencies
Strong design thinking and instructional design mindset.
Excellent stakeholder management and cross-functional collaboration skills.
Ability to influence business and IT leadership.
Strong analytical and problem-solving abilities.
Excellent communication and presentation skills.
Why Join Us?
Work on global SAP digital transformation programs.
Opportunity to define enterprise-level UX architecture.
Fully remote engagement.
Long-term extendable contract with global exposure.
How to Apply
Interested candidates can share their updated resumes with:
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
