Job Description
Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Job Title: SAP WalkMe Development – Senior Consultant (SME)
Company: New Era Technology
Website: www.neweratech.com
Engagement Type: Contract (12 Months – Extendable)
Work Mode: Remote
About New Era Technology
New Era Technology is a global IT services and consulting firm delivering digital transformation, cloud, cybersecurity, and enterprise application services to organizations worldwide. We partner with enterprises to drive innovation, operational efficiency, and measurable business outcomes.
We are currently looking for a highly experienced SAP WalkMe Development Senior Consultant (SME) to join us on a 12-month contract (extendable) basis.
Role Overview
The SAP WalkMe Development SME will focus on leveraging WalkMe’s Digital Adoption Platform (DAP) to enhance user experience and drive adoption within SAP environments such as SAP S/4HANA and SAP SuccessFactors.
This role combines deep technical expertise in WalkMe development with strong SAP functional knowledge to design, build, and optimize in-app guidance, automation, and user enablement strategies.
Key Responsibilities
🔹 WalkMe Development & Implementation
Design and develop WalkMe solutions including:
Smart Walk-Thrus
SmartTips
Launchers
ShoutOuts
Task Lists
Automations
Build contextual in-app guidance tailored to SAP applications.
Develop custom rules and segmentation using JavaScript and HTML within WalkMe Editor.
Ensure scalability, performance optimization, and maintainability of WalkMe solutions.
🔹 SAP Functional Collaboration
Work closely with SAP stakeholders, functional SMEs, and UX teams to:
Identify user pain points
Translate business requirements into WalkMe solutions
Ensure compatibility across SAP platforms (S/4HANA, SuccessFactors preferred)
Support multi-language implementations and accessibility compliance standards.
Align WalkMe design with SAP security models including SSO/IDP configurations.
🔹 Analytics & Optimization
Analyze user behavior using WalkMe Insights.
Conduct A/B testing to measure adoption and effectiveness.
Optimize digital adoption journeys to reduce support tickets and improve user productivity.
Troubleshoot issues and support escalations related to WalkMe implementations.
Required Technical Expertise
Strong proficiency in WalkMe Editor and advanced WalkMe development.
Hands-on experience with:
JavaScript
HTML
Custom segmentation & rule building
SAP functional knowledge in:
SAP S/4HANA (preferred)
SAP SuccessFactors (preferred)
Experience with:
SSO / Identity Provider (IDP) integrations
Role-based access design
Enterprise analytics tools
Experience Requirements
7+ years of experience in Digital Adoption Platforms (DAP).
Minimum 4+ years of hands-on WalkMe development experience.
Prior exposure to SAP implementation or SAP support projects.
Experience tracking KPIs, user adoption metrics, and performance dashboards.
Familiarity with Agile / DevOps environments.
Soft Skills & Competencies
Strong instructional design mindset.
Excellent stakeholder management and collaboration skills.
Strong analytical and problem-solving abilities.
Ability to handle escalations and drive resolution independently.
Clear communication skills (written & verbal).
Why Join Us?
Opportunity to work on global SAP transformation programs.
Fully remote engagement.
Long-term extendable contract.
Exposure to enterprise-scale digital adoption initiatives.
How to Apply
Interested candidates can share their updated resumes with:
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
