Job description
Senior / Principal Client Engineer (Major Projects)
Join nPlan — build the cities of the future
We’re nPlan, a Series B startup backed by leading investors, including GV (formerly Google Ventures) and DeepMind’s founder, Demis Hassabis. Our technology helps the world’s biggest construction projects make faster, more confident, data-driven decisions.
By combining one of the world’s largest datasets of project plans with advanced machine learning, we forecast project outcomes and reduce risk — reshaping how infrastructure gets built.
The Role
We are looking for a Senior or Principal Client Engineer ( title and salary will depend on previous experience) with a strong background in project controls, risk analysis and/or complex construction schedules of major projects to join our growing client team. You will have also had (personal or professional)exposure to generative AI, and have a strong interest in this space.
In this role, you’ll use your expertise to help our clients maximise the value they get from nPlan, and be part of the change to revolutionise the industry. If you’ve ever been frustrated by the limitations of QSRA workshops, poor forecasting data, or limited time for analysis, this could be the job for you.
You’ll have autonomy, ownership, and trust from day one, and you’ll be working with talented people who care deeply about our mission.
While you can work remotely, you will be required to attend meetings in our London offices once a month and travel to client offices within the UK (1-2 times a month) and internationally (2-3 times a year).
What We’re Looking For
We’re excited to hear from people who bring expertise, authority, and curiosity.
To succeed in this role, you’ll bring:
- A significant number of years (5+ for senior title, 7+ for principal title) of experience in a planning, risk, PMO, or project management role on major construction projects.
- Deep understanding of large construction schedules (P6), how they are built, and how to analyse them.
- Demonstrable experience in implementing strategic projects that significantly improve an important outcome for an organisation.
- Passion for implementing technology to improve the construction industry.
- Excellent relationship-building skills: You care deeply about delighting customers.
- Please mention the word ‘crane’ in your application form
Nice to haves:
- Experience working in a software company or on the implementation of software in the construction context
- Experience working with LLM applications
We care more about potential and drive than perfection. If you’re excited by what we’re building, we want to hear from you.
About The Role
You’ll work cross-functionally across multiple areas, using your domain knowledge and skills to have a real, tangible impact:
- Client engagement
- Coaching our most important clients on how they can maximise the value they get from nPlan.
- Building, maintaining and growing strong relationships within client organisations, understanding their needs and pain points.
- Setting up the product so it brings maximum value to our clients.
- Product deployment
- Managing strategic projects to improve how we embed our products within client organisations.
- Mentoring clients on how to use our advanced features (e.g. LLM-based features) to best support clients.
- Commercial
- Collaborating with the Commercial team to drive engagement, retention, and expansion.
- Product
- Working closely with Product Managers and AI Engineers on prototyping.
- Becoming a key domain-expert link in our LLM evaluation cycle to ensure reliable, accurate analyses
- (For principal): Mentorship and management
- Line management of more junior client engineers
- Mentorship of senior client engineers
Why You’ll Love Working Here
Competitive salary and generous equity — when nPlan succeeds, so do you.
Flexible hours, remote-friendly, with a Shoreditch office HQ.
Uncapped holiday, private medical insurance, personal learning and development budget, enhanced family and sick leave, and more.
Room to grow — we’re approaching 50 people and scaling fast.
Guided by our values: Learn from Everything. Be Radically Truthful. Aim High, Run Fast.
Our Culture
We’re a curious, diverse, and mission-driven team united by a belief that better data can change how the world builds.
We value openness, honesty, and diversity of thought — and believe the best ideas win, no matter where they come from.
Expect openness, collaboration, and balance — plus plenty of socials!
Application Process
Once you’ve applied, you will hear from us within a week.
Interview stages typically include:
- A 30-minute intro chat
- A role-specific interview or assignment
- An interview focusing on our culture and values
- A final stage to test collaboration with our team (on-site or remote)
We aim to complete the process within 3–4 weeks, but can move faster if necessary (just let us know).
We want every candidate to have a positive experience — and we’ll keep you informed every step of the way.
Accessibility & Inclusion
We’re committed to building a diverse and inclusive workplace, and we welcome applicants from all backgrounds.
If you need adjustments during the hiring process, please let us know.
