Job Description
About Ofload and Our Mission
FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $66 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.
At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment.
This isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.
Why Join Ofload?
Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.
We’ve raised over $100M in funding from some of the world’s top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognised for our innovation and culture:
- Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
- Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction
- Recognised in AFR BOSS Fast100 List 2025 with second highest revenue
- Recognised in Deloitte Fast50 3 consecutive years
- Recognised in AFR FastStarters 3 consecutive years
At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.
The role:
The Transport Manager leads a team of Transport Allocators, acting as the bridge between shippers and carriers. This role is central to Ofload’s operational performance — maintaining service levels, solving problems in real time, and driving continuous improvement in delivery outcomes. You’ll also champion Ofload’s technology, helping partners embrace our platform and digitise traditionally analogue processes.
What you’ll be doing:
Operations
- Manage end-to-end freight fulfilment with carriers
- Own key shipper accounts and set the bar for service
- Hold the team accountable for DIFOT and margin targets
- Adhere to CoR / HVNL requirements
- Make real-time load allocation decisions balancing service, cost, and capacity
Leadership
- Lead and coach your team of Transport Allocators
- Balance workloads and provide support under pressure
- Promote a growth mindset and keep raising the bar
- Manage escalations and drive fast, decisive resolutions
- Foster cross-account coverage and team resilience
Commercial & process
- Drive commercial awareness — manage cost and pricing decisions
- Champion our internal platform (EOS/TMS) and train the team
- Identify process gaps and implement improvements
- Remove low-value work to unlock team capacity
- Support carriers in adopting Ofload’s tools and platform
About you:
- Extensive transport industry experience: Middle mile / road freight forwarding background strongly preferred
- Strong carrier network: Established relationships with line-haul carriers across Australia is a big advantage
- Comfortable leading under pressure: Calm, practical, and proactive when the pace is high and the stakes are real
- Tech-comfortable and improvement-minded: Happy working in systems (we’ll train you on ours) and always asking how things can be done better
- Desire to learn, adapt, and grow: Curious about people leadership and excited to challenge the status quo
At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
More than a job! We look after you through:
- Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
- Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and
- Our annual Summer Camp offsite
Office Benefits:
- Weekly catered breakfast, monthly team lunch and a number of delicious snacks
- Morning brew of your choice at our local cafe
- Quarterly celebrations and team events;
- Table tennis, board games and an office library
