Head of Compliance

Job Description

Company Description

OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and ²⁴⁄₇ human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.

Job Description

Purpose of your role

The Head of Compliance APAC is a key leadership role in APAC responsible for the management and maintenance of the compliance program for APAC, playing a key leadership role in embedding a mature compliance culture, policies, standards, compliance controls in the APAC region. The Head of Compliance leads the APAC Compliance team working in collaboration with the other OFX regional Heads of Compliance.

What you do

“Know your Region”

You are a leader of influence in OFX working collaboratively with the Chief Risk Officer and the OFX Leadership team to embed compliance controls and culture in the business. As Head of Compliance APAC, you will maintain a robust compliance program, maintain a strategic and operational view of regulatory requirements, be a specialist in local APAC regulatory reporting and requirements and maintain a well informed and balanced compliance view of the region. You will provide strategic compliance advice to the APAC leadership team.

Compliance Controls and Maturity in APAC

· Develop, maintain and oversee mature regulatory compliance management such that relevant and key compliance obligations for APAC are known and mapped to controls at OFX.

· Embed OFX group wide compliance controls and culture working with internal stakeholders (First and  Second Lines of Accountability) to ensure controls are owned, assessed and operating effectively.

Regulatory Compliance

· Develop and own a regulatory compliance radar providing an APAC view of regulatory focus areas,  impacts on OFX and submission responses that may be required.

· Establish mature regulatory management for APAC:

· Effective regulatory relationships - build, maintain and strengthen OFX’s regulatory relationships with all  APAC regulators – including AUSTRAC, Monetary Authority Singapore, Hong Kong CED and the Dept of Internal Affairs in New Zealand

· Understanding of regulatory changes and regulatory stance, particularly the Australian AML Reforms

· Manage the development of the AUSTRAC reporting group (formerly DBG) under the Australian AML Reforms

· Implementation of regulatory change and comprehensive regulatory reporting

· Consideration of regulator feedback relating to OFX’s performance

· Approvals for new designated services or delivery channels

· Preparation for and professional delivery of regulatory exams

APAC Regulators

· Build constructive relationships with all APAC regulators.

· Ensure complete, accurate ongoing regulatory reporting requirements are met working with internal    stakeholders and Regulators.

· Collaborate with the OFX Data, Technology and Product teams to ensure accuracy and completeness of  new and legacy reports.

Compliance Policies

· Implement and embed group wide compliance policies across a range of areas including but not limited to licensing, anti-money laundering and counter terrorist financing, proliferation financing, sanctions compliance, complaints management, safeguarding and all other core compliance obligations.

· Develop and embed regional specific APAC compliance policies based on regulatory and internal needs and requirements for APAC.

APAC Compliance Program

· Manage the APAC Compliance Program and ongoing compliance with legislative obligations, including:

· APAC license requirements including design and ownership of licensing manuals for APAC (Australia, New Zealand, Hong Kong, Singapore)

· APAC employee risk awareness training and employee due diligence

· Management of any complaints made to complaints authorities

· Communication and reporting to the APAC subsidiary Boards of Directors and Senior Management

· Lead Compliance-related projects and initiatives including new license applications, regulatory change projects, changes to platforms or other aspects of the control environment

· Design, implementation, and maintenance of all APAC AML/CTF program, manuals, policies, procedures and systems, including:

· Assessing and mitigating risk, in line with OFX appetite

· Ensuring effective oversight, management and measurement of AML/CTF compliance

· Commissioning and managing independent reviews of OFX entities’ AML/CTF programs

· Ensuring appropriate mechanisms for identification escalation of potentially suspicious financial crime activities, along with investigation and associated regulatory reporting

· Providing advice to Commercial and other functional areas on Compliance requirements and risk management

· Ensuring processes to allow staff to report violations of the AML/CTF program confidentially to the  AML/CTF Compliance Officer, with alternative arrangements undertaken if the AML/CTF Compliance  Officer is implicated

· Oversee initial due diligence and ongoing evaluation of any third-party AML/CTF compliance-related service providers, counterparties and wholesale partners as well as due diligence conducted in accordance with Modern Slavery legislation

· Keeping relevant records in accordance with AML legislation

· As a key member of the Senior Leadership Team:

· Provide leadership and contribute to the success of the APAC regions.

· Drive a strong compliance culture in APAC

· Regularly report to and communicate with the APAC leadership teams in relation to relevant compliance matters, regulatory change and industry news

· Actively collaborate with colleagues to contribute to the development and delivery of OFX strategic, business and operational plans as they relate to APAC

· Responsible for reporting to the APAC subsidiary boards, ERC and ARCC as appropriate

· Develop strong working relationships with the OFX leadership, with respect to responsibilities for regulatory compliance

· Act as a resource for other areas of the business for timely and accurate advice on a range of compliance-  related matters

· Lead a team of compliance professionals responsible for ensuring compliance with regulatory and compliance obligations in APAC.

Qualifications

What you bring

Qualifications

· Tertiary qualifications / professional qualification in a Law, Commerce or Business and/ or technical discipline.

Knowledge, skills, experience

· 10+ years of financial services experience with a strong risk management and compliance background.

· 5+ years of progressively responsible experience for a division of a large corporation.

· Comprehensive knowledge and understanding of financial services and AML legislation in Australia, Hong   Kong, New Zealand, Singapore, with additional Asian markets also desirable.

· Business process knowledge and broad-based operational perspective.

· Experience working with regulators and managing regulatory relationships.

· Strong interpersonal skills with the ability to communicate with staff at all levels of the organisation as well as with external stakeholders.

· Leadership skills with a strong interest in coaching and developing staff.

· Strong communication skills (oral and written).

· Strong analytical skills and ability to identify and solve complex problems.

· An risk focused approach whilst balancing with commercial outcomes

· Ability to work well under pressure.

· Self-directed, professional, and strong initiative and organisational skills.

· Money remittance / payments experience is preferred.

Additional Information

What it’s like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We’re curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you’ll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.