Job Description
WHO ARE WE?
We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, SmartyPants and future acquisitions to come! This position’s home company is OLLY.
THE ROLE: SENIOR QUALITY MANAGER - INNOVATION
Our Senior Quality Manager - Innovation is a motivated self‑starter who can work independently. This role is responsible for providing quality leadership to the organization and to GMP manufacturing and packaging operations for the development and commercialization of bulk and finished goods products. The role will support innovation and technology transfer projects, which includes developing trial protocols, providing trial and production support, and reviewing GMP documentation (e.g., batch records, deviations, acceptable quality limits (AQLs), and other GMP documentation) to ensure compliance with OLLY requirements as well as federal and international regulations. This role reports to our Senior Supplier Quality Director.
KEY RESPONSIBILITIES:
Act as the primary Quality support for OLLY innovation and technology transfer projects.
Provide onsite Quality support to OLLY’s network of contract manufacturers and packagers for innovation and technology transfer projects.
Provide tactical guidance to interpret and troubleshoot quality challenges in real time.
Develop and implement Acceptable Quality Limits (AQLs) for new dosage formats. Review and approve formulations, specifications, and manuals.
Review trial and production product for conformity against established specifications.
Review various GMP documents, including but not limited to procedures, specifications, batch records, protocols/reports, investigations, deviations, and/or change controls.
Manage and improve OLLY standard operating procedures (SOPs) and work instructions.
Partner with the Unilever Wellbeing Collective (WBC) to develop and adapt standards.
Support the supplier audit and qualification program.
Perform other duties as assigned.
THE CANDIDATE
You are experienced in managing quality assurance and/or quality control in a pharmaceutical, supplement, or food manufacturing environment, and you have demonstrated the ability to thrive through strong communication skills and a proven ability to be a positive influence and mentor.
You’re looking for a job where no two days are the same and where you have the opportunity to grow with the company. You enjoy solving problems and want to work as an integral part of a team that makes great things happen.
CAPABILITIES + SKILLS REQUIRED
7+ years of experience in quality assurance and/or quality control within the pharmaceutical, supplement, or food industries, with extensive knowledge of GMP requirements and the ability to advise on technical manufacturing and packaging quality issues.
Bachelor’s degree in a science‑related discipline (Biology, Nutrition, Food Science, Regulatory Affairs, or a closely related field) or equivalent experience.
Strong analytical and detail‑oriented mindset with the ability to interpret and analyze complex datasets.
Excellent written and oral communication skills, with the ability to collaborate effectively across departments and guide suppliers toward higher levels of compliance through continuous improvement.
Strong organizational skills and the ability to work independently.
Proficiency in business technology platforms (Word, Excel, PowerPoint, databases) with preferred experience using enterprise systems such as ERP, QMS, and/or PLM.
PCQI and/or HACCP certification preferred.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
Initial video screen with a member of our Talent team
Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
Round 2: 2-3 conversations with team or cross functional Ollies
Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: San Francisco, CA (Hybrid)
HOURS: full time, exempt (salaried)
MANAGER: Senior Supplier Quality Director
TRAVEL: 30-50%
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
The base pay range for this position is $144,000 -$176,000 dependent on experience and location.
WHAT WE OFFER:
An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance
4 weeks PTO + paid holidays + 12 Mental Health Days per year
100% Paid parental leave, Fertility + Adoption Benefits
Annual Bonus
401(k) plan with Employer Match
Hybrid Work + Wellness + Cell Phone Stipends
Free product
And much more!
