Online Education Services (OES) Logo

Team Leader Enrolment Administrators

Job Description

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

The Opportunity

The Team Leader of Enrolment Administrators will be responsible for the Enrolments Team who are responsible for a range of functions contributing to the effective enrolment of students across Higher Education programs. The Administrators deal with all aspects of student enrolment functions including admission, credit assessments and the processing of enrolments across all programs and multi partner and are responsible for timely and accurate course information including Enrolment advice and service to the student and other stakeholders. This Team Leader role has a key focus on task prioritization and ensuring key deadlines are met.

This role is for a 12 month fixed term contract

About You

  • Proven leadership capability with experience developing, coaching and supporting teams in a changing environment.

  • Strong commitment to exceptional customer service, with the ability to remain flexible and responsive to diverse stakeholder needs.

  • Demonstrated contribution to fostering a positive, engaging workplace culture for both employees and students.

  • Highly effective interpersonal and written communication skills, with strong attention to detail and the ability to provide clear advice and support.

  • Broad administrative experience involving coordination of multiple functions and interpretation of policies and procedures, ideally within a tertiary education setting.

  • Self‑motivated, solution‑focused approach with strong computer literacy, quick learning of new systems, and a relevant degree or equivalent experience/training.

What’s In It For You?

When you work at OES, you’re empowered to impact.

We pride ourselves on being a ‘People First’ employer and if you join the OES Team, you will benefit from:

  • Flexible, hybrid work for genuine career-life fit (2-3 days in our Cremorne Office)
  • Professional development and mentoring
  • OES Culture Club and events calendar
  • Health and wellbeing activities
  • Annual flu vaccinations
  • Paid parental leave
  • Purchased leave
  • Study assistance and leave for eligible employees
  • Mental health support resources and Employee assistance program (EAP)

Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

Ready to make an impact?

Please apply now with your updated CV.

We value and celebrate diversity and are committed to fostering an inclusive workplace for all. We strongly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, individuals with disabilities, and members of the LGBTQIA+ community. If you require adjustments during the recruitment process, please let us know - we’re here to support you.

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