Job Description
About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.
Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.
Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.
For this job, we are currently only hiring candidates based in the United States.
About the Role
Ontra is seeking a Salesforce Administrator reporting to our Manager, Revenue Operations.
This role supports the Business Transformation team by owning, maintaining, and continuously improving Salesforce systems and workflows. You’ll translate business requirements into scalable, well-governed solutions that improve operational efficiency, data quality, and system reliability across GTM teams.
If you are a detail-oriented Salesforce Administrator with strong platform fundamentals, an owner’s mindset, and a track record of delivering high-quality, scalable solutions, we’d love to get to know you!
What You’ll Do
- System Ownership: Own the day-to-day administration, maintenance, and reliability of Salesforce, ensuring system health and performance.
- Solution Development: Translate business requirements into scalable Salesforce configurations and automations that improve efficiency and data quality.
- Workflow Optimization: Continuously improve workflows and processes to support business transformation and GTM initiatives.
- Execution & Problem Solving: Interpret complex business problems and deliver practical technical solutions with minimal oversight.
- Ticket & Intake Management: Prioritize and manage incoming requests and support tickets, ensuring timely resolution and a strong user experience.
- Stakeholder Communication: Conduct demos and clearly communicate system changes, limitations, and tradeoffs to non-technical partners.
What You’ll Bring
- Experience: 3-5+ years of Salesforce Admin experience at a SaaS company, with exposure to scalable systems, data integrity, and evolving business needs.
- Certifications: Salesforce Admin Certification is required, with strong knowledge of core platform functionality and best practices. Scrum, ScrumMaster, or Agile certification preferred, with experience operating in sprint-based or iterative environments.
- Operational Rigor: A process-oriented approach with strong documentation habits, attention to detail, and accountability for system quality and outcomes.
- Ownership Mentality: Comfort owning work end-to-end, proactively identifying improvements, and thinking long-term about system health and governance.
Pay Transparency
Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below.
Some positions may be eligible for additional compensation, such as commission, variable compensation, profits interest units, or other equity-based compensation, which are not included in the below base pay range.
If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.
Base Pay Range
$96,000—$144,000 USD
Hiring Locations We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
APAC Hong Kong
EMEA United Kingdom
Benefits Snapshot
- Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
- Twice yearly team offsites for in-person collaboration
- Paid flexible time off policy
- Paid parental leave and benefits
- Employer-supported retirement contributions, varying by country
- Monthly phone and internet reimbursement
- Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
- Various options for medical, dental, and vision insurance
Travel Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
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