Job Description
About the Team
The OpenAI for Education team is responsible for defining how students and education institutions embrace AI — shaping the strategy, partnerships, and programs that bring AI into teaching, learning, research, and institutional globally. We work directly with students and across K-12 and Higher Education to build trusted, scalable paths for adoption and to ensure OpenAI’s products and approach meet the unique needs of the education sector.
About the Role
We’re looking for an exceptional Strategy and Ops operator to join our Education team focused on shaping and executing high impact initiatives while improving and running the operating cadence of the organization. This role is ideal for someone with strong operating principles and who can craft high-level strategies and translate them into execution.
You’ll serve as a central operator and connective thread across the Education team—bringing clarity to priorities, improving systems and processes, and driving growth initiatives forward. You should be comfortable operating in ambiguity, making decisions with a high degree of ownership, and collaborating across a highly cross-functional environment.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own and drive 1–2 high-impact initiatives, from problem definition through execution and measurement
Model and analyze technical and business data to inform strategy and operating decisions
Partner closely with Education, Growth, Marketing, Communications, Finance, and Go-To-Market teams, and serve as a representative for the Education function in cross-functional workstreams
Support growth strategy development across B2B and B2C efforts
Build business cases and narratives to support decisions
Analyze and evaluate new projects and partnership opportunities (including technical + business diligence)
Build and improve systems and processes that make the org run better (automations, dashboards, tooling, documentation)
Automate operational workflows where possible to reduce toil and increase speed
Develop working plans, coordinate stakeholders, unblock teams, and deliver outcomes on timelines
Support strategic planning processes for the Education org (goals, prioritization, planning cycles)
Support B2B pipeline and sales and revenue operations
Run key operating rhythms (business reviews, OKR tracking, executive updates)
Tie together workstreams across teams to ensure alignment, execution, and clear ownership
You might thrive in this role if you:
Have 8+ years of experience in Strategy & Operations, business operations, product strategy, or similar roles, ideally within tech, finance, or consulting
Strong analytical and modeling skills; comfortable structuring ambiguous problems with data; strong experience with revenue operations.
Experience improving operational systems/processes; automation experience is a strong plus
Demonstrated success leading cross-functional GTM initiatives across Sales, Product, & Operations in dynamic, high-growth environments
Are comfortable with the ambiguity of early-stage or scaling organizations, particularly for complex or technical products
Are highly organized and adaptable, able to prioritize across a dynamic portfolio of projects while adjusting quickly as business needs evolve
Have a builder mindset and enjoy creating structure where none exists
Strong communicator with executive presence and can drive alignment across diverse teams
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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