Job description
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK’s portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Role
The Account Executive is responsible for bringing new restaurants onto our dining network through a consultative sales approach.
OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.
This is a remote position, with up to 60% domestic travel.
In this role, you will:
Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling OpenTable products
Cultivate and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base.
Provide high-quality, data-driven in-person and online demos of OpenTable products that are customized for each partner to determine solution needs
Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful
Educate operators about trends in the industry and offer rare insights
Challenge customers to think differently about their business
Generate business and strategic plans to define your selling strategies and tactics
Strategically overcome objections and competition
Consistently over achieve monthly and quarterly acquisition and revenue targets.
Utilise your customers’ experience to continually evolve the sales process and our product
Provide and present customer feedback to the Product and Marketing teams
Utilise Salesforce to run your territory, stay organised, forecast sales activity, and process contracts
Enhanced product knowledge and expert data tools knowledge (such as Preset)
Be visible in and amongst the hospitality industry through networking, events and consistent engagement.
Please apply if:
You have 5+ years of proven experience in B2B sales
High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent.
You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not essential.
You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
You have outstanding negotiating skills that help drive business value during sales engagements.
You enjoy using data and analytics to advise decision-making and build business reasons
You have strong time management and presentation skills and are comfortable with administrative tasks
You are proficient in the use of Google Suite and Salesforce CRM.
You are an insightful, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
Ability to work in an unstructured and forward-thinking environment
College degree required
You are a native French speaker and proficient in English
A few of the benefits you get at OpenTable—
Vacation: you accrue 25 days a year + RTTs
Wedding days: 4 days off for your own wedding and 1 day for your child’s wedding
Health and Life Insurance Scheme with Malakoff Humanis.
Occupational Health Service with the occupational health provider of your region.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any adjustments.
