Job Description
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Role
OpenTable, part of Booking Holdings (NASDAQ: BKNG), is seeking a skilled and strategic Sr. Director of Global People Partners to join its People & Culture (P&C) team.
This role can be based in San Francisco, California, Norwalk, Connecticut, or New York, New York, with a hybrid work model of 2 days per week in office.
The Senior Director, Global People Partners is a senior leader within the P&C organization, reporting into the CHRO, and responsible for OpenTable’s People Partner strategy.
This leader serves as a trusted advisor to OpenTable’s executives and functional leaders across the organization. This role will lead and develop a high-performing team of People Partners, and is accountable for the overall quality and consistency of people partnership, ensuring every interaction is grounded in business context and aligned to company priorities.
Key Responsibilities
Act as a senior people advisor to company’s executives and functional leaders
Lead and develop a team of US-based People Partners, as well as the head of the International People Partners
Establish clear expectations for business acumen, judgment, and impact across the People Partner team
Coach People Partners to operate as proactive, strategic advisors to the business
Lead and advise on organizational design decisions including reorganizations, role clarity, spans and layers, and operating model changes, partnering with leaders to build effective and scalable structures
Own and shape the People Partner strategy for performance management, merit planning, talent reviews, and succession planning, guiding teams through each process with clarity and consistency
Own and drive the resolution of complex employee relations matters and underperformance with urgency, fairness, and consistency, partnering closely with Legal to appropriately manage risk
Ensure People Partner practices align with global employment laws and regulatory requirements, company policies, and values
Drive alignment and seamless collaboration across People Centers of Excellence, including Total Rewards, Organizational Development, People Operations and Systems, Internal Communications, and Workplace, ensuring clear communication, effective handoffs, and a cohesive people experience
Qualifications
15+ years of progressive HRBP and management experience
Proven experience supporting executive and senior leadership teams in global, fast-scaling tech or tech-adjacent companies
Executive presence with the ability to influence, challenge, and advise senior leaders
Demonstrated success leading and developing high-performing People Partner teams
Strong business acumen with a clear understanding of how people decisions impact operational and financial outcomes
Sound judgment and the ability to navigate ambiguity and high-stakes situations
Clear, calm, and credible communicator across all interactions, particularly when navigating difficult, sensitive, or high-stakes situations
Highly collaborative leader with a bias toward action and results
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Free lunch 2 days per week
- Convenient downtown SF office location close to the Montgomery MUNI and BART stations.
- Building amenities, such as a gym, dog policy, & bike parking
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $215,000 - $260,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
