Strategy Lead

🇺🇸 United States - Remote
🏢 Business🟣 Senior

Job description

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we’re leaders in that space, with:

  • $10 billion+ in revenue generated since Patreon’s inception

  • 100 million+ free memberships for fans who may not be ready to pay just yet, and

  • 25 million+ paid memberships on Patreon today.

We’re continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Strategy Lead to support our mission.

This role is based in San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Team

Patreon’s Strategy team drives decision-making on the company’s most important priorities. We tackle business-critical problems, shape initiatives that move the company forward, and make sure our growth levers, investments, and opportunities are clearly understood and acted upon.

We translate data into insights, insights into strategy, and strategy into action — partnering closely with the COO and teams across the business to turn ideas into measurable impact.

We’re a small, high-impact team known for our curiosity, clarity, and collaboration. Joining us means exposure to the full breadth of Patreon’s business and the opportunity to help shape its next phase of growth.

About the Role

In this role, you will:

  • Shape company-wide decision-making by leading strategic analyses and contributing to recurring forums such as All Hands, Business Reviews, planning, competitive intelligence, and board/investor updates.

  • Analyze complex business problems to generate insights and identify opportunities for growth and efficiency.

  • Communicate insights and recommendations through clear, compelling materials tailored to audiences ranging from cross-functional partners to the executive team.

  • Drive execution and continuous improvement by building processes, coordinating resources, and enhancing systems and ways of working across the company.

  • Grow your skillset by gaining exposure to company-wide strategy while sharpening your analytics, communication, and operations capabilities.

About You

  • Strategy Experience: You have spent 5+ years helping companies make great strategic decisions, partially in a consulting role. You’re energized by untangling complex problems, excel at asking the right questions, and love turning analysis into real-world impact.

  • Critical Thinking: You ask thoughtful questions, challenge assumptions, and use first-principles thinking to break down problems. You connect the dots across different inputs and craft well-reasoned, structured recommendations. You strike the right balance between speed and accuracy.

  • Analytical Skills: You are data-oriented and curious, uncovering insights others might miss. You work comfortably with quantitative and qualitative data and consistently identify and close gaps in understanding.

  • Collaboration: Relationship-building is one of your superpowers. You thrive in cross-functional settings and have a track record of influencing stakeholders across technical and business teams, including Data Science, Research, Sales, Marketing, and Product.

  • Storytelling: You are an expert communicator with a love for clarity. You distill complexity into compelling narratives, tailoring insights to your audience and using frameworks and storytelling to drive clarity and alignment.

  • Execution: You are a systems thinker who connects strategy to execution. You notice when processes aren’t working and get energy from creating solutions that make them better.

  • Leadership: You thrive in ambiguity and are intrinsically motivated to drive better outcomes for the business. You show up as a trusted partner to your manager and cross-functional partners, taking initiative to move things forward.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

  • Put Creators First | They’re the reason we’re here. When creators win, we win.

  • Build with Craft | We sign our name to every deliverable, just like the creators we serve.

  • Make it Happen | We don’t quit. We learn and deliver.

  • Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.

At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.

The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.

Patreon reserves the right to modify or update compensation and benefits at any time.

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