Job Description
Charter Sales Executive (Private Aviation & Luxury Travel) – Remote
Position Type: Full-Time, Remote
Working Hours: EST
About Pavago
At Pavago, we are hiring on behalf of one of our premier clients in the private aviation industry to bring on a Charter Sales Executive who will play a pivotal role in delivering an exceptional travel experience to high-value clientele.
This role requires someone who excels in relationship-building, communicates with confidence and sophistication, and thrives in a fast-paced, luxury-focused environment.
You will be responsible for managing charter inquiries, crafting tailored flight solutions, and guiding clients through every step of the booking process—ensuring a seamless, world-class experience from the very first point of contact.
Key Responsibilities
Charter Sales & Deal Conversion
- Manage and convert qualified sales leads into closed deals using company-provided opportunities
- Understand client travel requirements and recommend tailored private aviation solutions
- Build trust quickly and guide prospects through the booking process
- Maximize conversion rates while delivering a premium customer experience
- Maintain consistent follow-up with prospects and active clients
Client Relationship Management
- Build and nurture strong relationships with clients to enhance satisfaction and encourage repeat business
- Deliver exceptional service throughout the client journey, from inquiry to post-flight follow-up
- Maintain a high-touch, white-glove approach to customer communication
- Ensure clients feel supported, informed, and valued throughout every interaction
Communication & Coordination
Communicate promptly, professionally, and effectively across:
- Slack
- Phone
Coordinate with internal teams to ensure smooth booking execution and client satisfaction
Support seamless service delivery through effective collaboration and communication
CRM & Sales Operations
- Maintain accurate CRM records and client information
- Track sales activity, opportunities, and pipeline progression
- Support reporting efforts and sales performance visibility
- Ensure all client interactions and updates are documented accurately
On-Call Support
- Participate in a rotating on-call schedule to support client inquiries and charter requests
- Maintain professionalism and responsiveness during time-sensitive situations
- Help ensure continuous service coverage and operational reliability
What Makes You a Perfect Fit
Sales Experience
Proven experience in sales, ideally within:
- Private aviation
- Luxury travel
- Hospitality
- High-ticket sales
- Relationship-driven client-facing environments
Strong consultative selling and relationship management abilities
Communication Skills
- Excellent verbal and written English communication skills
- Strong ability to build trust and credibility with high-net-worth clients
- Professional, polished, and customer-focused communication style
Self-Motivated & Resourceful
- Ability to work independently in a remote environment
- Strong sense of accountability and ownership
- Proactive problem-solving and decision-making skills
- Comfortable operating with minimal supervision
On-Call Flexibility
- Comfortable managing client inquiries on a rotating schedule
- Able to remain responsive, composed, and professional under pressure
- Flexible with varying client needs and time-sensitive requests
Technical Proficiency
Familiarity with:
- Slack
- CRM platforms such as Salesforce
Comfortable learning and adapting to new systems and technology
Industry & Technical Knowledge
Knowledge of the private aviation industry
Familiarity with:
- Part 135 operations
- Avinode or similar charter platforms
- Cryptocurrency transaction fundamentals
- Private jet models and specifications
- Cabin configurations
- Aircraft range and operational capabilities
What Makes You Successful
- You build relationships, not just transactions
- You thrive in luxury service environments
- You communicate with confidence and professionalism
- You are highly organized and responsive
- You remain calm under pressure and deliver exceptional client experiences
- You take ownership of the customer journey from inquiry through booking
Interview Process
Initial Phone Interview
Brief discussion to assess communication skills and sales background.
Video Interview
A more detailed conversation about experience, client handling, and logistics understanding.
Final Interview
Discussion with the client to ensure cultural and operational alignment.
Apply Now
If you have experience in high-ticket sales, enjoy building long-term client relationships, and want to work in the private aviation industry while delivering world-class service, this opportunity could be an excellent fit.
