HubSpot Expert

Job Description

HubSpot Expert (Sales Hub / Marketing Hub / Service Hub)

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

About the Role

We’re hiring a highly skilled HubSpot Expert to lead implementations, system optimization, automation, and CRM architecture across HubSpot’s ecosystem for a fast-growing digital marketing agency.

This is not a basic CRM Administrator role.

You’ll work directly with clients to:

• Build scalable HubSpot systems
• Optimize workflows and automations
• Improve reporting and data structures
• Ensure businesses fully leverage HubSpot across Sales, Marketing, and Service operations

This role is ideal for someone who understands:

• CRM operations
• Marketing automation
• Client onboarding
• Lifecycle implementation
• Technical problem-solving within HubSpot environments

If you enjoy combining technical execution, client communication, automation, and systems thinking, this role is a strong fit.

What You’ll Own

HubSpot Implementations & CRM Architecture

• Configure and optimize:

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub

• Build scalable CRM structures and pipeline systems

• Design workflows, automations, and lifecycle stages

• Configure custom properties, deal stages, ticket pipelines, and reporting

• Ensure systems are organized, scalable, and aligned with client objectives

Automation & Workflow Development

• Build and optimize:

  • Automated workflows
  • Lead routing systems
  • Nurture sequences
  • Pipeline automations
  • Internal notification systems

• Improve operational efficiency through automation

• Troubleshoot workflow issues and optimize system logic

• Reduce manual work through scalable HubSpot solutions

Data Migration & System Optimization

• Execute CRM migrations and data imports

• Manage:

  • Data mapping
  • Data cleanup
  • Validation
  • Deduplication

• Ensure data integrity and CRM accuracy

• Optimize reporting structures and dashboard performance

Client Onboarding & Enablement

• Lead onboarding and implementation calls with clients

• Train clients on:

  • HubSpot best practices
  • Workflow management
  • Automation usage
  • CRM administration

• Translate business requirements into practical HubSpot solutions

• Maintain strong communication throughout implementation projects

Reporting & Performance Tracking

• Build dashboards and reporting systems within HubSpot

• Monitor:

  • Campaign performance
  • Pipeline metrics
  • Lifecycle reporting
  • Attribution tracking

• Deliver actionable insights and optimization recommendations

Troubleshooting & Technical Support

• Diagnose and resolve:

  • Workflow automation issues
  • Integration errors
  • CRM structure challenges
  • Reporting inconsistencies

• Escalate advanced technical issues when required

• Improve system reliability and operational efficiency

Requirements

Must-Have Experience

• Proven hands-on experience with:

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub

• Strong experience in HubSpot CRM architecture and workflow automation

• Experience with:

  • Lead lifecycle setup
  • Pipeline management
  • Reporting and dashboards
  • CRM integrations

• Experience managing:

  • CRM migrations
  • Data imports
  • Data mapping
  • Validation and cleanup

• Strong written and verbal English communication skills

• Comfortable leading:

  • Client calls
  • Onboarding sessions
  • Training workshops

• Ability to manage multiple client implementations simultaneously

• Strong analytical and problem-solving skills

Nice-to-Have Experience

• Active HubSpot certifications

• Experience with:

  • Zapier
  • Make
  • API integrations
  • Custom integrations

• HubSpot CMS or website deployment experience

• Agency or client-service environment experience

• Experience supporting RevOps or Sales Operations initiatives

What Makes You a Strong Fit

• You think in systems, automation, and scalability
• You enjoy solving operational inefficiencies
• You communicate technical concepts clearly to clients
• You are highly organized and detail-oriented
• You take ownership and execute reliably
• You balance technical precision with client experience

What a Typical Day Looks Like

• Configure workflows and automation systems in HubSpot
• Build and optimize CRM pipelines and reporting dashboards
• Lead client onboarding and implementation calls
• Troubleshoot integrations and workflow issues
• Clean, structure, and maintain CRM data
• Collaborate with project managers and technical teams
• Train clients on HubSpot best practices
• Document implementations and system configurations

In short: You build, optimize, and support scalable HubSpot systems that improve sales efficiency, marketing performance, and operational effectiveness.

Key Metrics for Success (KPIs)

• Successful HubSpot implementation delivery
• CRM accuracy and scalability
• Workflow automation reliability
• Client adoption and satisfaction
• Reporting and dashboard accuracy
• On-time project completion
• Reduction in manual operational work

Why This Role Stands Out

• Work across the full HubSpot ecosystem

• High-impact, client-facing implementation role

• Exposure to multiple industries and business models

• Strong experience in CRM operations, automation, and RevOps

• Fully remote work environment

• Opportunity to deepen HubSpot expertise and certifications

• Career growth into:

  • Senior HubSpot Consultant
  • RevOps Specialist
  • CRM Solutions Architect
  • Marketing Operations Lead

Interview Process

• Initial Screening Call
• Recruiter Interview
• Final Interview
• Offer & Onboarding

Apply Now

If you:

• Love building scalable HubSpot systems
• Enjoy automation and CRM optimization
• Can confidently work directly with clients
• Thrive in fast-moving implementation environments

this role is a strong fit for you.