Job Description
Position Type: Full-Time, Remote
Location: Remote (Open to LATAM & Global Candidates)
Working Hours: U.S. Business Hours (CST)
About the Role
We are seeking a motivated and energetic Sales Development Representative (SDR) to join our growing team. In this role, you will be responsible for conducting high-volume outbound prospecting to identify and qualify leads across various sales campaigns.
The ideal candidate is a confident communicator who enjoys speaking with people, thrives in a fast-paced environment, and remains resilient when facing rejection. You will play a critical role in generating opportunities, qualifying prospects, and moving leads through the sales pipeline while delivering an exceptional experience throughout the process.
If you’re coachable, goal-oriented, and looking to build a successful career in sales, we’d love to hear from you.
Responsibilities
Outbound Prospecting
- Conduct high-volume outbound outreach via phone, email, and text messaging.
- Identify and engage prospective candidates and leads for assigned campaigns.
- Build rapport quickly and maintain professional conversations with prospects.
- Follow structured outreach cadences and prospecting workflows.
- Consistently meet daily outreach activity goals.
Lead Qualification
- Qualify prospects based on predefined campaign criteria.
- Conduct discovery conversations to assess fit and interest.
- Gather relevant information and identify next steps.
- Advance qualified leads through the sales pipeline.
- Ensure prospects receive a positive and professional experience.
Inbound Lead Follow-Up
- Follow up with inbound leads generated through job postings and outreach efforts.
- Engage interested prospects promptly and professionally.
- Conduct qualification conversations and determine next steps.
- Maintain communication with leads until a clear outcome is reached.
CRM & Pipeline Management
- Maintain accurate and up-to-date records of all prospect interactions.
- Log call notes, outreach activities, and lead status updates.
- Track conversations and follow-up activities effectively.
- Ensure CRM and tracking systems remain organized and accurate.
- Support reporting efforts through detailed activity tracking.
Team Collaboration
- Coordinate handoffs of qualified prospects to recruiting teams or sales leadership.
- Communicate prospect insights and relevant information to stakeholders.
- Participate in team meetings, coaching sessions, and training initiatives.
- Collaborate with leadership to improve outreach effectiveness and campaign results.
Performance & Target Achievement
- Meet daily and weekly outreach volume goals.
- Achieve qualification and conversion targets.
- Follow established sales processes and scripts.
- Continuously improve outreach techniques and communication skills.
- Maintain consistent activity and performance standards.
What Makes You a Perfect Fit?
- High energy and enthusiasm.
- Naturally personable and comfortable speaking with new people.
- Strong resilience and ability to handle rejection professionally.
- Goal-oriented and motivated by achieving results.
- Highly organized with strong follow-up skills.
- Coachable and eager to learn.
- Strong work ethic and personal accountability.
- Positive attitude and team-first mentality.
- Comfortable working in a fast-paced, metrics-driven environment.
Required Experience & Skills (Minimum)
- Strong spoken and written English communication skills.
- Ability to communicate confidently, clearly, and persuasively.
- Comfortable making high-volume outbound calls.
- Strong interpersonal and relationship-building skills.
- Excellent organizational and time-management abilities.
- Ability to manage multiple conversations and follow-up tasks simultaneously.
- Ability to follow structured sales processes and scripts.
- Reliable internet connection and dedicated remote workspace.
- Availability to work during U.S. Central Standard Time business hours.
Ideal Experience & Skills
Previous experience in:
- Sales Development Representative (SDR) roles
- Business Development Representative (BDR) roles
- Outbound sales
- Cold calling
- Recruiting
- Lead generation
Experience using CRM systems or applicant tracking systems.
Experience working with U.S.-based companies or clients.
Experience in commission-based or performance-driven environments.
Familiarity with sales metrics and pipeline management.
Experience meeting daily activity and conversion goals.
Tech Stack & Tools
- Google Workspace (Gmail, Sheets, Drive)
- Slack
- CRM or Lead Tracking Software
- Phone & Dialer Systems
- Email Outreach Tools
What Does a Typical Day Look Like?
An SDR’s day is focused on prospecting, qualifying leads, and generating opportunities for the sales team.
You will:
- Review your lead queue and daily outreach goals.
- Make outbound calls to prospective candidates and leads.
- Send follow-up emails and text messages.
- Conduct qualification conversations.
- Log notes and update CRM records in real time.
- Follow established outreach cadences.
- Coordinate handoffs for qualified prospects.
- Monitor progress toward daily and weekly performance goals.
- Participate in team coaching and training sessions.
In essence: you are responsible for creating opportunities, building the top of the sales pipeline, and helping drive business growth through consistent outreach and lead qualification.
Key Metrics for Success (KPIs)
- Daily outbound call volume.
- Daily outreach activity completion.
- Lead qualification rate.
- Contact-to-conversation conversion rate.
- Qualified lead generation.
- Follow-up completion rate.
- CRM accuracy and activity tracking.
- Weekly and monthly performance goal attainment.
- Overall contribution to pipeline growth.
Why Join Us?
- Fully remote work environment.
- Opportunity to develop and grow your sales career.
- Ongoing coaching and professional development.
- Supportive and collaborative team culture.
- Exposure to a variety of sales campaigns and industries.
- Clear opportunities for advancement as the company grows.
- Access to modern tools and systems that support success and productivity.
Interview Process
- Initial Application Review
- Intro Video
- Client Interview
- Offer & Onboarding
