Sales Development Representative (SDR) | Outbound Prospecting

Job Description

Sales Development Representative (SDR)

Job Type: Full-Time, Remote

Location: Open to LATAM & Global Candidates

Working Hours: U.S. Business Hours (CST)

About the Role

We are seeking a motivated and energetic Sales Development Representative (SDR) to join our growing team.

In this role, you’ll be responsible for high-volume outbound prospecting, lead qualification, and pipeline generation across multiple campaigns. You’ll engage prospects through phone, email, and text outreach while helping move qualified opportunities through the sales process.

This is an excellent opportunity for someone who enjoys speaking with people, thrives in a fast-paced environment, and wants to build a long-term career in sales.

Key Responsibilities

Outbound Prospecting

• Conduct high-volume outbound outreach via phone, email, and text messaging.
• Identify and engage prospective leads for assigned campaigns.
• Build rapport quickly and maintain professional conversations.
• Follow structured outreach cadences and prospecting workflows.
• Consistently achieve daily outreach activity goals.

Lead Qualification

• Qualify prospects based on campaign criteria.
• Conduct discovery conversations to assess fit and interest.
• Gather relevant information and determine next steps.
• Advance qualified prospects through the sales pipeline.
• Deliver a positive and professional prospect experience.

Inbound Lead Follow-Up

• Respond promptly to inbound leads generated through marketing and outreach efforts.
• Conduct qualification conversations and determine next steps.
• Maintain communication until a clear outcome is reached.
• Ensure timely and professional follow-up.

CRM & Pipeline Management

• Maintain accurate CRM records and prospect data.
• Log call notes, outreach activities, and lead status updates.
• Track follow-ups and pipeline progression.
• Support reporting through consistent activity tracking.
• Ensure CRM hygiene and data accuracy.

Team Collaboration

• Coordinate handoffs of qualified opportunities to recruiting teams or sales leadership.
• Share prospect insights and market feedback.
• Participate in coaching sessions, team meetings, and ongoing training.
• Collaborate with leadership to improve outreach effectiveness.

Performance & Goal Achievement

• Meet daily and weekly outreach targets.
• Achieve qualification and conversion goals.
• Follow established sales processes and best practices.
• Continuously improve communication and prospecting skills.

Requirements

Required Skills & Experience

• Strong spoken and written English communication skills.
• Comfortable making high-volume outbound calls.
• Strong interpersonal and relationship-building abilities.
• Excellent organization and time management skills.
• Ability to manage multiple conversations and follow-ups simultaneously.
• Ability to follow structured sales processes and scripts.
• Reliable internet connection and dedicated home office setup.
• Availability during U.S. Central Time business hours.

Preferred Experience

• Previous experience in:

  • Sales Development (SDR)
  • Business Development (BDR)
  • Outbound Sales
  • Cold Calling
  • Lead Generation
  • Recruiting

• Experience using CRM or applicant tracking systems.

• Experience working with U.S.-based clients or companies.

• Familiarity with sales metrics and pipeline management.

• Experience in performance-driven or commission-based environments.

What Makes You a Great Fit?

• High energy and enthusiasm.
• Strong resilience and ability to handle rejection professionally.
• Goal-oriented and motivated by performance.
• Naturally personable and confident speaking with new people.
• Highly organized with strong follow-up skills.
• Coachable and eager to learn.
• Strong work ethic and accountability.
• Positive attitude and team-first mindset.
• Comfortable in a fast-paced, metrics-driven environment.

Tools & Technology

• Google Workspace (Gmail, Sheets, Drive)
• Slack
• CRM & Lead Management Platforms
• Phone & Dialer Systems
• Email Outreach Tools

What a Typical Day Looks Like

• Review lead queues and outreach priorities.
• Conduct outbound calls and prospect outreach.
• Send follow-up emails and text messages.
• Qualify leads and schedule next steps.
• Update CRM records and activity logs.
• Track progress toward daily and weekly goals.
• Participate in coaching sessions and team meetings.

In short: You’ll generate opportunities, build pipeline, and support business growth through consistent prospecting and lead qualification.

Key Performance Indicators (KPIs)

• Daily outbound call volume.
• Outreach activity completion.
• Lead qualification rate.
• Contact-to-conversation conversion rate.
• Qualified opportunities generated.
• Follow-up completion rate.
• CRM accuracy and activity tracking.
• Weekly and monthly performance attainment.
• Overall contribution to pipeline growth.

Why Join Us?

• Fully remote work environment.
• Ongoing coaching and professional development.
• Supportive and collaborative team culture.
• Exposure to multiple industries and sales campaigns.
• Clear opportunities for career growth and advancement.
• Access to modern sales tools and systems.
• High-impact role with measurable results.

Interview Process

1. Initial Application Review
2. Introductory Video Submission
3. Client Interview
4. Offer & Onboarding

Apply Now

If you’re a motivated communicator who enjoys prospecting, building relationships, and generating opportunities, we’d love to hear from you.