Job Description
Work From Anywhere in the Philippines
Work Schedule: US Timezone (Flexible) │ Overlap with US business hours for payer follow-ups
Compensation Range: $1000 - $1500 USD/month based on experience.
A fast-growing telehealth and behavioral health company providing accessible mental health care across multiple US states is looking for a Credentialing Specialist to own the end-to-end provider credentialing process and eliminate reliance on a slow, error-prone vendor.
The company is scaling rapidly, onboarding new therapist and counselor providers every week, and currently routes credentialing through an external vendor that takes up to a week to submit applications and frequently requires corrections. The team is lean and fast-moving, already collaborating with a distributed operations team across time zones.
Day to day, you’ll submit and track credentialing applications across Medicaid, Medicare, and commercial payers, manage CAQH profiles, and follow up directly with payers to resolve issues. Success means same-day to next-day application turnaround, consistently clean first-time submissions, and a scalable tracking system that supports growth from an initial 10–30 providers to 50–100+.
Must-Have
- 3+ years of hands-on CAQH profile management and credentialing application submission experience, fully independent without training
- Proven track record submitting credentialing applications to Medicaid, Medicare, and commercial payers across multiple US states
- Experience managing credentialing for 10+ providers concurrently
- Systematic tracking and follow-up discipline using tools such as Airtable, Google Sheets, Trello, or Notion
- Track record of clean, first-time application submissions with minimal payer-requested corrections
- Experience identifying and implementing workflow or process improvements within a credentialing or provider enrollment function
- B2+ English (CEFR) for phone and written follow-up with US-based payer representatives
Nice-to-Have
- Behavioral health provider credentialing experience (therapists, counselors, psychologists) across multiple states
- Credentialing experience in Arizona, Colorado, Massachusetts, Michigan, Missouri, New York, Ohio, or Virginia
- Familiarity with PECOS, provider enrollment platforms, or primary source verification processes
- Background supporting virtual therapy or telehealth platforms
- Experience building credentialing workflows or SOPs from scratch in a fast-growth environment
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for:
Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd
Competitive Salary: Based on experience and skills
Remote Work: Fully remote—work from anywhere
Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO: In accordance with company policy
Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
Direct Mentorship: Guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Connect with professionals worldwide
Our Recruitment Process
- Application
- Screening
- Skills Assessment
- Topgrading Interview
- Client Interview
- Job Offer
- Client Onboarding
Ready to Join Us?
If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.
