Job Description
Job Position: Talent Success Manager
Work Arrangement: Remote (LATAM or PH based)
Job Type: Full-time, Independent Contractor
Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST
About Pearl Talent
At Pearl, we know that although opportunities aren’t created equal in the world, ambitious talent is. And it’s our mission to give hires from around the world who are sharp and hungry the opportunity to earn far more than they would in their home countries while learning from founders and Entrepreneurs who have raised and made tens of millions to billions.
Our clients are fast-growing startups and phenomenal US based businesses that have raised over $3B in funding from Sequioa, a16z, Founders Fund, Y Combinator, and other top VC firms.
I’m a 3x founder and most recently was investing into deep tech companies as COO of a fund in SF: https://www.linkedin.com/in/montyngan/. I grew up in the Philippines myself—which is why I care so much about giving international talent opportunities to work at the best companies in the world) and most recently was investing.
My cofounder is a 3x founder as well. Pearl was born out of a 3 year project solving our own hiring needs for our last businesses. This has given us a unique and differentiated view into how to hire and retain the best talent and then build a business model that fits around the north star goal of hiring. Our competitors build a business product maximizing profit and not client and talent success. For this reason, we’re winning big.
This is a completely WFH opportunity, where you’ll be responsible for the success, retention, and growth of the incredible remote talent we place into startups. You’ll play a critical role in making sure every talent has the tools, support, and structure to thrive.
Hear why we exist, what we believe in, and who we’re building for: Watch here
Why Work with Us?
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, make an impact, and build a long-term career. We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. Joining Pearl means stepping into opportunities that challenge you, support you, and set you up for lasting success.
Role Overview
Read below to see if you fit the mold to join our rapidly growing company! We’re hyper focus on building the right culture, first principled thinking, taking aggressive bets, and delivering years of individual growth within quarters.
We’re hiring a Talent Success Manager for Pearl— which places top 1% talent from around the world into operational roles at startups and incredible orgs. This manager will manage a team of 36 A-players driving white glove care resulting in 0% churn and significant upselling.
Purpose of your role:
Your mission is to ensure that every hire we place becomes a high-performing, long-term asset for our clients. You’ll serve as the champion of each talent post-hire—ensuring they’re set up for success, growing in their roles, and continually aligned with their client’s expectations. We’ve built Pearl on long-term relationships, and you’ll be a core driver of that trust.
Key Responsibilities
- Be the champion and own a strong relationship with each talent in your book — assuring they are driven, packed with resources, and armed to be successful.
- Run all talent touches once they are chosen by clients
- Build and maintain up-skilling programs—tailored to individual and client needs
- Manage their areas of responsibilities as well as KPI’s to track their performance
- Facilitate and lead talent onboarding bootcamp and trainings.
- Track PTO days and talent attendance issues
- Respond to all talent questions and messages on the same day
- Document all talent communications, NPS scores, risk levels, and development plans in our systems
- Escalate issues or red flags proactively
- Capture talent referrals and opportunities to provide more talent to the clients
Metrics Accountable For
Talents are thriving 9 NPS or on a path to improvement
No talent stays in yellow or red for more than 2 consecutive weeks
100% attendance rate of talent to all coaching calls
80% of talent enrolled in up-skilling at any given time
7 talent-driven referrals per month
1 opportunity to grow client team identified per month
Experience
3-5 years in talent success, talent development, learning and development, or related roles.
Skills
- Strategic thinker with strong analytical, organizational, and project management abilities.
- Exceptional communication and interpersonal skills, capable of building strong relationships and influencing effectively.
- Proficient in tools such as Microsoft Office, Google Workspace, Notion, Slack, Zoom, and CRMs like ClickUp.
- Proven experience in recruitment, coaching, and designing and delivering learning and development programs.
- Skilled in creating scalable resources, facilitating training sessions, and implementing up-skilling strategies for teams.
- Adept at thriving in fast-paced, dynamic environments and managing shifting priorities with flexibility.
Preferred:
Experience in recruitment, outsourcing, or related industries.
Familiarity with learning platforms and coaching tools.
Strong coaching skills, with the ability to guide and develop individuals to reach their full potential.
Profit share based on Performance
Unlimited PTO
Health Benefit
Fully WFH, forever
Annual team retreat
Others
Values
🏆End-Goal Obsession - Real outcomes over effort
🎯Extreme Ownership - “How am I securing the success of this” vs waiting for others when blocked.
💬Direct, Caring Communication - With love - What Why How
🧪Celebrate Experimentation - Bold bets for hockey-stick growth
📈Relentless Growth Mindset - Push limits, ask for what you need
Ready to Join Us?
If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.
