Job Description
The Sr SAP Basis Administrator is responsible for the administration, support, monitoring, maintenance, and optimization of SAP S/4HANA, SAP HANA, SAP BTP, and related SAP cloud technologies.
This hands-on technical role partners closely with SAP ECS, Security, Infrastructure, Integration, Quality, and business application teams to maintain a stable, compliant, secure, and high-performing SAP environment that supports critical business operations.
Specific Duties and Responsibilities
• Perform day-to-day SAP S/4HANA BASIS administration, monitoring, performance analysis, and production support.
• Monitor SAP systems, background jobs, interfaces, dumps, logs, system availability, and performance.
• Coordinate SAP RISE/ECS incidents, service requests, maintenance, patching, and infrastructure activities.
• Execute and support S/4HANA upgrades, patching, SAP Notes, kernel updates, and planned maintenance.
• Manage SAP transports across DEV, QA, and Production environments and support system refreshes, client copies, post-copy activities, and technical validation. • Administer and monitor SAP HANA environments, backup/recovery, performance, and related technical activities.
• Manage SAP BTP and Cloud Connector configurations, destinations, certificates, connectivity, Event Mesh, SAP IBP integrations, SAP Analytics Cloud (SAC), and SAP Cloud ALM.
• Support and troubleshoot SAP S/4HANA SSO and authentication technologies, including SAML 2.0, Kerberos/SNC, SAP IAS/IPS, certificates, trust configuration, and related integrations.
• Maintain technical integrations, including RFCs, APIs, OData services, web services, HTTP/HTTPS connections, CDS views, ALE/IDoc, and related technical connectivity.
• Participate in business continuity, disaster recovery, failover testing, and recovery activities.
• Troubleshoot production issues, perform root cause analysis, coordinate resolution, and prepare/maintain SOPs, runbooks, technical documentation, and operational procedures.
• Follow established change management processes and support ITGC/SOX controls for transport, system changes, client settings, background jobs, patching, and technical administration.
• Maintain required documentation and audit evidence; support internal/external audit requests with SAP technical logs, reports, and supporting evidence.
• Follow security, segregation-of-duties, controlled-access, SAP operational standards, and identify opportunities to improve/automate BASIS monitoring and controls.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned.
Position Qualifications: Required
• Bachelor’s degree in Computer Science, Information Systems, or related field with 8+ years of SAP BASIS experience, or equivalent combination of education and experience.
• Strong hands-on experience supporting SAP S/4HANA and HANA production environments.
• Experience with SAP BTP, Cloud Connector, certificates, connectivity, and hybrid SAP landscapes.
• Experience supporting ITGC/SOX controls, audit requirements, change management, business continuity, and disaster recovery.
• Strong troubleshooting, documentation, oral, written, interpersonal, and cross-functional collaboration skills.
• Ability to independently execute technical activities, prioritize multiple assignments, and take ownership of issues through resolution.
• High degree of accuracy and attention to detail.
• Proficiency with MS Word, Excel, and PowerPoint.
• Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.
Position Qualifications: Preferred
• SAP BASIS, SAP S/4HANA, or SAP BTP certification preferred.
• Experience supporting medical devices, pharmaceuticals, biotechnology, or other highly regulated environments preferred.
• Working knowledge of SAP IBP integrations, Event Mesh, IAS/IPS, SSO (SAML 2.0 and Kerberos/SNC), SAC, and SAP Cloud ALM preferred.
Working Conditions
• General office environment.
• Willingness and ability to work on site as required.
• May have business travel 0%-10%.
• Must be able to remain stationary and use a computer or other standard office equipment for an extensive period of time each day.
• Must be able to read, prepare emails, and produce documents and spreadsheets.
• Must be able to communicate and exchange accurate information with employees at all levels daily.
Starting Base Salary is $119,000 to $180,000
This is the pay range for a mid-cost labor market. If hired in another region, there will be a difference in pay range . We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
What We Offer
• A collaborative teamwork environment where learning is constant, and performance is rewarded.
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world’s most devastating diseases.
• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).
Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.
If you reside in the State of California, please also refer to Penumbra’s Privacy Notice for California Residents.
For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra’s AAP Policy Statement.
