Job Description
About Profound Research
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.
Our Mission: Improving lives by providing advanced therapeutic options
Our Vision: Creating the absolute best patient-physician experience in clinical research
Our Values:
Compassion: We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered
Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues
Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency
Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards
Why This Role Exists
At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.
The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.
This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.
What You’ll Do
Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies
Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner
Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service
Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately
Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team
Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation
Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms
Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested
Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation
Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues
Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail
Assist in obtaining medical records to confirm eligibility for potential research participants
What You’ll Bring
Essential Qualifications
Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment
Strong professional phone presence and ability to build trust quickly with prospective participants
Comfort conducting both inbound and outbound patient communication
Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy
Strong attention to detail and comfort documenting information across multiple systems
Comfort with medical terminology and protocol-driven eligibility questions
Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems
Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience
Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team
Preferred Qualifications
Prior clinical research experience, especially in patient recruitment or patient engagement
Experience supporting vaccine, infectious disease, or high-enrollment clinical trials
Familiarity with Good Clinical Practice and FDA-regulated research environments
Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools
Associate’s degree or higher
CNA, medical assistant, or other healthcare-related background
Engagement Details
This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.
Physical Requirements & Work Environment
This role is primarily performed in a remote/office environment and requires prolonged periods of sitting or standing at a desk, working on a computer, and participating in virtual meetings
Requires the ability to communicate clearly in verbal and written forms and to read and interpret detailed materials
Minimal travel to company sites, meetings, or partner locations may be required, including the ability to navigate office/clinical environments and transport typical work materials
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
Why Join Profound Research?
Meaningful Impact:
Every role at Profound contributes to advancing medical knowledge and expanding therapeutic options for patients – the work we do here matters.
Professional Growth:
We invest in our people through comprehensive training, certification support, and ongoing education to help you grow in your role and your career.
Leadership & Advancement:
Profound is a place where initiative is recognized. We actively support internal growth and create pathways for people to take on greater responsibility over time.
Collaborative Culture:
You’ll work alongside a team of dedicated professionals who are passionate about clinical research and committed to doing it well.
Full Benefits Package:
Competitive compensation, health insurance, PTO, retirement plan, and professional development support.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
