Market Insights & Surveys Associate

Job Description

Everyday, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders.

Consulting and private equity firms come to proSapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge.

We help our clients find industry experts who can provide their knowledge via interview or survey: we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management.

What is a Surveys Associate?

Our clients have a need to gather information and market research that they can’t find on a simple google search, information that only exists in the minds of industry experts. As a Survey Associate, your primary responsibility will be to source and vet these subject-matter experts from across the globe to participate in client surveys that you create.

Partnering with our clients to understand their needs, you’ll identify the most relevant professionals, leveraging both our AI-driven expert platform and utilizing professional networking sites and other online resources to ensure each survey has the highest quality participants.

This is a high-impact, fast-paced role with significant exposure to senior stakeholders within the business.

The key duties for this role will include:

• Working in partnership with the wider Survey team (across AMER + EMEA) to ensure a robust & successful Survey experience to all clients and experts
• Receive and understand client briefs that cover a wide range of industries, markets, and regions.
• Source relevant experts globally using our proprietary platform, and other external recruiting tools
• Evaluate expert profiles through pre-screening questions, screening calls where necessary and background research to assess fit for the survey
• Communicate directly with experts to confirm authenticity, relevance, and willingness to participate
• Maximize conversion from sourced profiles to completed survey responses to ensure client deadlines are met
• Update and maintain expert data in our core platform, ensuring accuracy and relevance of information.

Some additional elements for the role to consider before applying include:

• Start Date: Monday March 16th

• This is a permanent role, paying a total salary range of $50,000-63,000CAD per annum, as a combination of both fixed & variable earnings.

• This is a hybrid role, featuring Mondays, Tuesdays & Thursdays at our downtown Toronto office, which are set days across the entire company and non-negotiable.

• You will need to be currently legally authorized to work in Canada, and specifically, Ontario, for this role. proSapient cannot offer sponsorship or visa support of any kind.

The key skills needed for this role include:

• a bachelors degree OR relevant experience in a market research or business related field.
• A proactive, results-oriented self-starter who takes ownership and consistently drives value for clients
• Strong communicator — confident reaching out to professionals, engaging stakeholders, and navigating conversations with clarity and professionalism
• Comfortable with outbound outreach (LinkedIn and other tools) to identify and connect with the right experts
• Highly organized with the ability to manage multiple projects, priorities, and deadlines simultaneously
• Solutions-focused problem solver who can think critically and adapt when processes are evolving
• Confident and resilient, with the tenacity to thrive in a performance-driven, fast-paced environment
• Collaborative team player who works with integrity and is equally comfortable operating independently
• Coachable and growth-oriented, open to feedback and continuously looking to improve
• Bonus: Experience sourcing participants for quantitative market research or conducting professional outreach.

In return, we can offer:

• A base salary + uncapped commission structure, that is designed to encourage and reward over performance – the sky is the limit!
• An extended benefits plan that includes Dental, Vision & Pharmaceutical coverages, alongside wider benefits such as massage, chiropractor and physical therapy benefits, to name a few!
• Employee Assistance Program
• Tenure gifts to thank our loyal staff
• An enhanced maternity and paternity package
• 17 days annual leave each year which includes a week’s closure over the Christmas period to fully reset + 9 public holidays.
• A paid sick leave policy of up to 10 days annually
• Up to 20 remote working days annually
• A hybrid working model, featuring three days per week in our modern downtown Toronto office
• Team socials – from Pizza to Caribbean to Korean food, we love to encourage our team to get together and try new experiences together!
• The opportunity to create, lead or participate in one of our many ERG groups, to help drive diversity, inclusion and understanding across our business
• Corporate Events: from quarterly gatherings to our annual Christmas & Summer parties, we love to celebrate, collaborate and have fun together!

Want to learn more? Take a look at our careers Notion page - https://prosapient.notion.site/Careers-at-proSapient-bfb1f316031b4dabbd9d40943cc4cc6f_____________________________________________________________________________________________________________________________________

We are committed to building an inclusive workplace – did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don’t necessarily tick every box, we encourage you to apply anyway – this role could still be a great match!

At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics. All employment is decided based on qualifications, merit, and business need.

Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.

This is a live vacancy, that we are actively looking to fill as soon as possible. Whilst we do have an AI function on our ATS system, rest assured that a real person will be reviewing your resume during the shortlisting process. AI may assist with other parts of the hiring process, but human eyes are involved from the start.