Job description
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
We are looking for a Senior Test & Quality Manager to lead our quality and testing strategy across the entire product lifecycle — from concept through new product introduction (NPI) and into mass production. In this project management role (from the quality perspective), you will be the voice of the customer, ensuring every product we deliver meets the highest standards of performance, reliability, and compliance.
This is an individual contributor role (not managing direct reports), but you will influence teams across engineering, operations, and supply chain to drive accountability and results.
Why This Role Matters
Our reputation and growth depend on the quality of our products. This role is central to building a culture of excellence, ensuring our products not only delight customers but also strengthen trust in our brand. By driving root cause analysis, compliance, and continuous improvement, you’ll have a direct impact on both customer experience and company success.
What You’ll Do
Define and drive quality and testing strategies from early concept through mass production.
Set customer return targets and lead initiatives to achieve them.
Lead failure analysis investigations using structured problem-solving (8D, Fishbone, FMEA) to identify and resolve root causes in both development and production, as well as coordinate factory-related issues with CAPA.
Ensure products meet industry and international standards for quality, reliability, and testing; lead internal and external audits as needed.
Partner with suppliers and ODMs to develop and improve manufacturing and test processes.
Lead regulatory compliance and certification activities.
Champion continuous improvement by leveraging lessons learned, field data, and testing insights.
Present quality status and risks to management at key development milestones.
What We’re Looking For
8+ years in Product/Quality Management or Testing, ideally in consumer electronics.
Degree in Mechanical, Electrical, Industrial Engineering, or related field.
Strong organizational and documentation skills with experience managing multiple programs.
Proven track record working with cross-functional, global teams.
Self-starter who thrives in fast-paced, collaborative environments.
Strong business acumen with the ability to balance scope, schedule, budget, and quality.
Nice to Have
Six Sigma certification (Green or Black Belt).
Experience working with Asian suppliers.
Familiarity with Arena, Asana, or SharePoint.
This hybrid role is based out of our Los Angeles HQ and requires a minimum in office work 2-3 days per week.
The compensation range for this role is $125,000 - $135,000 for candidates based in Los Angeles, CA. Individual compensation is determined based on experience and skillset.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
