Chief of Staff

Job Description

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

What’s the opportunity?

Qualio is seeking a strategic Chief of Staff to partner directly with our Founder CEO and give him the leverage to focus on what matters most, thinking long-term and being the external face of the company.

Right now, too many tasks either land on the CEO’s desk or don’t get done at all, which creates surprises that slow us down. As Chief of Staff, you’ll be his thought partner and force multiplier, turning ambiguous priorities into clear execution plans and making sure nothing falls through the cracks.

You’ll build the frameworks and systems that help our leadership team move faster, decide better, and stay aligned. You’ll uplevel how we operate, especially around cross-functional work, communication, and coordination.

What will I be doing?

Core responsibilities

1. Company operating systems

   1. Core weekly, quarterly/annual operating cadences. Includes meeting materials and pre-meetings with participants, as needed, to ensure preparedness and surface issues early.
   2. Design and optimize key operating systems, including both sources of truth (such as scorecards and reporting packs) and leadership rituals (e.g., QBRs, quarterly meetups).
   3. Track follow-through to avoid surprises on missed commitments
   4. Improve async written collaboration and decision-making practices to reduce cycle time, and improve organizational memory.

2. Strategic project management

   1. Facilitate decisions and drive work to meet objectives successfully.
   2. Own special projects, e.g., overhauling company metrics

3. CEO leverage

   1. Internal and investor communications, such as company updates, board updates, and all-hands meetings.
   2. Represent CEO in meetings and decisions with delegated authority when appropriate.
   3. CEO time allocation and priorities

What skills do I need?

Core Competencies

• Intellectual horsepower: You quickly grasp complex concepts, synthesize information across domains, and create actionable frameworks that make ambiguous problems solvable
• Executive-level communication: You write and speak with clarity and confidence to diverse audiences—from investors to individual contributors—and can represent the CEO’s perspective authentically
• Integrator mentality: You translate decisions into cross-functional action, connect people with resources, give direct feedback when needed, and ensure alignment without becoming a bottleneck
• Systems thinking: You see the big picture, understand how initiatives connect, and ensure we’re building for the future—not just solving for today
• Execution discipline: You drive projects to completion without constant oversight, track commitments relentlessly, and never let things fall through the cracks
• Adaptability: You’re comfortable with rapid pivots in priorities and can lead through change as the business evolves

Core values

1. Drive Impact: Prioritizes ruthlessly; kills low-value work; measures success by outcomes not activity. Goes the extra mile, and where needed across the organization to deliver the most impact. Results-focused.
2. Champion Customers: Understands that internal operations exist to serve customers; keeps external focus.
3. Stay Curious: Asks good questions before jumping to solutions; seeks feedback on own performance, incorporates new ideas into own and company work
4. Win Together: Strong team player who credits others, builds SLT up rather than positioning as gatekeeper

Benefits

• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.