Job Description
About Us
Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.
The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.
What’s the opportunity?
We’re seeking an exceptional Principal People Business Partner to drive strategic people initiatives across our global GTM (Sales, Customer Success, Marketing) organization. As a senior IC leader, you’ll combine thoughtful program management, international HR expertise, and AI-forward thinking to create meaningful impact across the company.
As part of a collaborative five-person team, you’ll partner directly with our VP of People Operations in this high-visibility role. Primarily supporting our global GTM (Sales, Customer Success, Marketing) organization, this position offers the unique opportunity to apply your specialized knowledge of US and international labor law across our global operations.
What will I be doing?
Core Responsibilities:
- GTM Org Design & Workforce Planning - Act as a strategic consultant to Sales and Customer Success leadership on organizational structure, span of control, role architecture, and headcount planning. Translate business goals into scalable org designs that support pipeline growth, retention targets, and geographic expansion. You will design the plans and propose to the leadership team
- Compensation Strategy & Plan Design - Lead the design and evolution of sales compensation plans, CS incentive structures, and variable pay programs. Partner with Finance and Revenue leadership to build plans that motivate the right behaviors, align to company economics, and remain competitive in the market.
- Strategic Program & Project Management - Guide [design and execute on] end-to-end delivery of people initiatives across the GTM employee lifecycle, from onboarding and ramp programs to performance calibration and leadership development. Manage budgets, timelines, and cross-functional stakeholders while documenting learnings and fostering continuous improvement.
- Global GTM Partnership - Serve as a trusted advisor to Sales and Customer Success leaders across multiple regions, thoughtfully navigating cultural nuances and country-specific employment laws to support organizational health, performance, and retention.
- Employee Relations & Culture - Support employee relations matters across our international GTM team with cultural sensitivity and sound judgment. Bring knowledge of global ER practices, including the nuances of managing performance in quota-carrying roles.
- AI-Enhanced People Operations - Champion the use of AI tools to elevate HR effectiveness, from predictive attrition modeling and sales talent analytics to automated insights and program optimization.
What skills do I need?
- 10+ years of progressive HR/People experience, with the majority spent deeply embedded in GTM organizations (Sales, Customer Success, Marketing) at high-growth B2B SaaS companies.
- Demonstrated expertise in Sales and Customer Success compensation design - including quota-setting methodologies, OTE benchmarking, accelerator structures, and CS success-based incentives. You’ve owned or co-owned comp plan design, not just administered plans others built.
- Proven ability to evolve org structures for GTM teams: You understand how AE, SDR, CSM, and RevOps teams are built, how they interact, and how structure drives outcomes.
- Strong program/project management capabilities: Budget ownership, stakeholder management beyond your organization, consistent delivery, and structured learning documentation.
- International HR expertise and cultural agility: Experience navigating employment practices and cultural differences across multiple countries (US and International required; Ireland a plus)
- AI-forward mindset: Active user of AI tools for workforce analytics, predictive modeling, process automation, and program enhancement - with clear examples of how you’ve applied these in practice.
- Experience with HR analytics and compensation platforms (e.g., Salesforce, Mercer, Xactly, or similar).
- SHRM-CP, GPHR, or equivalent certification preferred.
- Life sciences or regulated industry experience is a plus but not required.
What should my approach be?
- Blend data-driven insights with human judgment and empathy
- Take ownership of outcomes while building collaborative partnerships across all levels
- Embrace ambiguity and adapt quickly in a dynamic startup environment
- Stay intellectually curious about emerging HR practices, technology, and cultural contexts
- Communicate with clarity and cultural sensitivity across global teams
Benefits
- 100% remote
- Competitive salary
- Matching 401k
- Medical, Dental, and Vision Benefits
- Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
- Unlimited PTO policy
- Company allowance for home office supplies
- 12 weeks paid parental leave
- Opportunity to make a difference through helping life-saving products get to market
A note to candidates:
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.
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