Job Description
As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.
As a Senior QA Engineer embedded in our Telecom OSS practice, you will own end-to-end test strategy and automation for applications supporting cable TV, voice, and broadband internet services. You will work across telecom middleware layers and operational systems including: provisioning, service activation, billing interfaces, and network management platforms — ensuring that complex, high-availability systems meet rigorous quality standards before reaching production. This position is a hybrid role and you will need to be located in the Greater Atlanta area.
Key Responsibilities
- Design, build, and maintain scalable E2E test suites using Playwright targeting web-based OSS/BSS portals, service management UIs, and operational dashboards
- Develop and execute test strategies for telecom service applications spanning cable/TV, VoIP, and broadband internet platforms
- Test telecom middleware integrations including provisioning systems, service orchestration layers, and network-facing APIs (REST, SOAP, TL1, SNMP)
- Validate end-to-end service workflows such as subscriber activation, order management, fault management, and service assurance flows
- Integrate automated test suites into CI/CD pipelines (Azure DevOps, GitHub Actions, or equivalent) supporting rapid release cycles
- Collaborate with OSS architects and developers to define testable acceptance criteria for complex, multi-system integration scenarios
- Mentor junior QA engineers and establish team-wide testing standards, frameworks, and best practices specific to telecom environments
- Triage failures, isolate root causes across system boundaries, and communicate findings clearly to engineering and client stakeholders
- Contribute to pre-sales and solutioning by scoping QA workstreams for telecom client engagements
Required Qualifications
- 5+ years of QA/test automation experience, with at least 2 years hands-on with Playwright
- Demonstrated experience testing OSS/BSS applications in a cable, telecom, or managed services environment
- Familiarity with telecom service domains: cable/TV (video), voice (VoIP/POTS), and internet (broadband) provisioning and management
- Experience testing middleware integrations and APIs — REST, SOAP, or protocol-level interfaces common in telecom stacks
- Proven ability to design E2E test frameworks from scratch across multi-system, distributed architectures
- Strong working knowledge of CI/CD pipelines and integrating automated tests into build/deploy workflows
- Solid grasp of test strategy principles: risk-based testing, test pyramid, regression coverage, and environment management
- Experience working in Agile/Scrum delivery environments, ideally on client-facing engagements
- Strong communication skills — able to translate complex QA findings for both technical and non-technical audiences
Nice to Have
- Hands-on experience with OSS platforms such as Amdocs, CSG, Netcracker, Comverse, or similar
- Knowledge of TMForum standards (eTOM, SID, Open APIs) and how they apply to service assurance and fulfillment
- Familiarity with DOCSIS, SIP, or other cable/telecom protocols
- Experience with performance or load testing for high-throughput telecom transaction systems
- Exposure to Microsoft Azure-based telecom or cloud-native OSS deployments
- Prior consulting or client-facing delivery experience in the telecom or cable industry
Why Quisitive
- Work on mission-critical systems for leading North American cable and telecom operators
- Collaborate with Microsoft MVPs and industry-recognized delivery leaders in the telecom OSS space
- Exposure to a broad portfolio of telecom technologies across video, voice, and broadband domains
- Competitive compensation, comprehensive benefits, and a culture that invests in continuous learning and certification
About Quisitive
With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes.
