Job Description
Who We Are:
Being naked is the #1 most sustainable option. We’re #2.
Since 2009, we’ve been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way.Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we’re saving the Earth and looking damn good doing it.
We’re a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.
None of this work is possible without the incredible people behind it. We’re a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
And starting right now, we want to do all that with you.
Work Location/ Schedule: Los Angeles, 4 days in office.
The Role:
We are looking for a college student to join our Customer Strategy team. This role will focus on using data analysis, problem-solving, and cross-functional collaboration to support our customer outreach and clienteling programs.
Skills & Qualifications
- College student, New York-based (hybrid, 4-days in our SoHo office)
- Strong analytical skills with the ability to assess data, identify patterns, and drive actionable insights
- SQL proficiency is required; experience with Looker is a plus
- Excellent communication skills (both written and verbal) with the ability to work cross-functionally
- Problem-solving mindset with a proactive approach to identifying and implementing improvements
Example Projects
- Operationally support our Customer Sales & Service OKR
- Analyze customer outreach trends to identify opportunities to increase outreach and evaluate the ROI of our customer clienteling efforts
- Use data-driven insights to launch customer activations that prioritize sustainability as a core differentiator at Ref with a focus on Gen Z values
- Identify opportunities to enhance automation and AI-driven solutions
- Support scaling and optimizing our customer reporting capabilities
- Assist in preparing outreach opportunities for our Summer Sale
- Collaborate cross-functionally with teams across operations, customer support, and data analytics
Compensation:
At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $19 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.
Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.
Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.
If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.
Still don’t know if you should apply? We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.
Want some more?! - Sustainability, Forbes , Fast Company
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