Job Description
We are seeking a hands-on, security-driven IT Specialist to support and scale IT operations across a fast-growing organisation of 250+ employees operating in a regulated environment.
This role is critical in maintaining secure, automated, and scalable IT systems across multiple offices and remote employees. The ideal candidate combines strong technical expertise with operational discipline, automation mindset, and regulatory awareness.
Key Responsibilities
1. End-User Support & IT Operations
Provide first and second line support for on-site and remote users
Manage secure onboarding, offboarding, and internal role changes
Administer and manage identity platforms, including:
- JumpCloud
- Microsoft 365 / Azure Active Directory
- Google Workspace
Maintain SLA-driven ticket handling via Jira Service Management or similar
Troubleshoot hardware, OS, SaaS, and identity-related issues
Support Windows, macOS, and Linux environments
2. Identity & Access Management
Administer JumpCloud as a central directory and device management platform
Manage user lifecycle across Google Workspace, Microsoft 365, and other SaaS platforms
Enforce least privilege and role-based access control
Implement and maintain:
- MFA and SSO integrations
- Conditional access policies
- Device compliance rules
Conduct periodic access reviews and support audit requirements
Ensure secure and fully documented termination processes
3. Endpoint & Device Security
- Deploy and manage endpoint security solutions, including CrowdStrike
- Monitor endpoint alerts and escalate security incidents appropriately
- Enforce disk encryption, patching, and secure configuration baselines
- Implement MDM and device policies through JumpCloud and/or Intune
- Standardise workstation builds and automate device provisioning
- Maintain structured asset inventory and lifecycle tracking
4. Network & Infrastructure Support
- Support LAN, Wi-Fi, VPN, and remote access environments
- Work with firewalls, switches, and network equipment
- Support network segmentation and secure access architecture
- Assist in log monitoring and diagnostics
- Collaborate with DevOps on infrastructure hardening and improvements
5. Automation & Continuous Improvement
- Automate user provisioning and deprovisioning workflows
- Improve IT processes through scripting and tool optimisation
- Contribute to reducing manual operational overhead
- Evaluate and implement new IT and security tools
6. Security, Compliance & Regulatory Support
- Apply IT security best practices aligned with regulated environments
- Maintain audit-ready documentation
- Support internal and external audit processes
- Assist in risk remediation and control implementation
7. Documentation & Knowledge Management
- Maintain documentation in Confluence or similar
- Develop standard operating procedures and security guidelines
- Provide user training on security best practices
- Contribute to policy enforcement and awareness initiatives
Qualities we are looking for:
3+ years experience in a similar role
Strong hands-on experience with:
- Google Workspace
- Microsoft 365 / Azure AD / JumpCloud
- CrowdStrike or equivalent EDR solution
Experience managing hybrid and remote workforce environments
Good understanding of networking fundamentals (VLANs, VPN, firewalls)
Experience with endpoint hardening and device compliance enforcement
Experience in regulated or compliance-driven environments
Strong troubleshooting and analytical skills
Ability to prioritise based on business impact and risk
Working for Rhino includes plenty of perks.
What we offer:
- Competitive salary based on your knowledge & experience
- Quarterly performance bonus split on personal objectives and company performance
- €500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
- Flexibility & a work-life blend through our Hybrid Working environment
- Work from anywhere with our 30 days “overseas working”
- Diverse, dynamic, fun environment with happy and helpful colleagues
- Learning & Development opportunities to invest in your personal development
- Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee
- Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
- Regular social events to strengthen long lasting relationships
- Enjoy a “Me Day” on your birthday
- Paid time off, including extra days for special life events
- AXA Private Hospital & Dental Insurance Coverage
- Form an active part of our talent acquisition, with our Referral Bonus
- And to top it off, a great culture!
Join us at Rhino Entertainment and unleash your full potential in a vibrant and rewarding career! 🎉
Our Story
Rhino Entertainment Group is a fast-growing online gaming operator that was founded in 2020. Winner of the EGR Rising Operator of the Year Award 2023 and iGaming Idol Employer of The Year Award 2023, the company has a multi-brand strategy. Rhino group is committed to providing its players with the best possible gaming experience supported by a cutting-edge gaming platform.
Our Culture
“We are a community of passionate, committed, driven and fun-loving people who are united by a shared mission to deliver world-class entertainment to our players in a vibrant and dynamic environment. Our culture identity is rooted in our curiosity, our sense of community and unwavering drive for success. We cherish each person’s unique qualities and contributions, and we encourage our team members to take ownership, think creatively, find solutions and enjoy the process of achieving our goals!”
DEIB
We are proud to have so many diverse backgrounds, cultures, perspectives, and ideas represented within our Rhino community, which fuels an authentic workplace and a strong sense of belonging. This broad spectrum helps us achieve a supportive working environment where everyone can make the best use of their skills, free from discrimination or harassment. Diversity goes hand in hand with promoting equal opportunities for all current and future employees and at Rhino, we are committed to ensure fairness in our recruitment process.
How We Work At Rhino we very much believe in supporting flexible working arrangements! By blending working from our vibrant offices and using the latest tech to work from home, through our Hybrid Working environment, we firmly believe that we can create an effective, balanced, and collaborative working experience to help us achieve our goals!
