Rinsed

We are a B2B SaaS company, founded in 2019, that develops software for the car wash industry. We help car washes transition to and manage subscription models.

Our main product is The Car Wash CRM, which integrates with existing Point of Sale systems. It allows car washes to sell plans online, automate customer communications, and manage subscription revenue.

In May 2024, we acquired Ignite Wash, adding Salespath, The Car Wash Salesperson Platform, to our product line.

We also offer Support Agent, an AI-powered phone support solution for car washes. It answers calls, processes requests like cancellations and plan changes, handles FAQs, and supports over 16 languages. Support Agent connects to POS systems and works with The Car Wash CRM, so you can access call recordings and details directly from the CRM.

Our software is used by over 3,000 car washes nationally, managing over 8 million car wash memberships. We are funded by investors including VMG Partners, Founders Fund, Bedrock, Mischief, and Y Combinator.

Our core values guide how we work:

• Bias to Action: We believe in getting things done and are always improving, changing, or removing things as needed.
• Low Ego: We focus on finding the right solution collaboratively, creating an inclusive environment, and learning from our mistakes.
• Perfect is the enemy of good: We encourage moving quickly, experimenting, and delivering solutions rapidly.
• Level Up: We see challenges as opportunities for continuous improvement.
• Grow the Pie: We are dedicated to solving customer problems and ensuring their success.

We have grown to over 100 employees across various departments. Our work environment is dynamic and supportive, fostering collaboration and a shared sense of purpose.

We work in a fast-paced setting where we tackle problems that directly impact both our business and our customers. We see the real-time results of our efforts.

Our engineering culture emphasizes low ego and mutual support. We’ve been recognized as one of the 2025 BuiltIn Best Places to Work and a 2024 LinkedIn Top Startup.

We have offices in New York City and Lehi, Utah. Our team includes fully remote and hybrid workers across 19 states in the US. We also hold team offsites and company retreats twice a year in locations like Austin, Savannah, San Diego, and New Orleans.

We offer a comprehensive range of benefits and perks to our employees:

• Financial Benefits: We provide a 401(k) match, equity, and competitive salaries that are above market. We also contribute 95% to benefits premiums.
• Time Off & Flexibility: We have flexible PTO with no accruals or “use-it-or-lose-it” policy, plus 13 company holidays per year.
• Parental Leave: Eligible from Day 1, we offer up to 20 weeks of fully paid leave for primary caregivers and 16 weeks for secondary caregivers.
• Company Retreats: We hold company retreats and team offsites twice a year.
• Personal Growth: We offer a $1000/year learning and development stipend for career growth and continuous learning.
• Wellness: Our wellness benefits include Medical, Dental, Vision, access to Spring Health, One Medical, a gym membership stipend, and a monthly HSA contribution.
• Giving Back: Through our Employer Donation Program, we contribute to a 501©(3) organization of your choice on your work anniversary.