RocketSource by Incubeta

We are a digital consultancy, founded in 2016, and now part of Incubeta. We help enterprises increase customer lifetime value using behavioral science, data, and AI. We build modern digital systems to fix issues where businesses lose customers, such as onboarding problems or missed retention signals.

Our services include:

• Data as a Service (DaaS) for centralized, AI-ready data systems.
• AI Automation & Intelligence for smart workflows and predictive engines.
• CX Strategy & Design for user-focused experiences.
• Behavioral Insight Mapping, which uses psychology and qualitative research.
• Go-to-Market & RevOps Strategy to align teams.

We combine behavioral economics with advanced analytics to understand how customers make decisions. We use proprietary frameworks like StoryVesting, The Bowtie Funnel, and Behavior Insights Matrix. We also embed AI into the core of businesses using private and agentic AI systems.

Our work guides initiatives through customer journey analysis, aligns teams with market trends, audits tech stacks, and refines processes for automation. We have worked with clients such as Costco, Experian, Equinix, Paychex, Adobe, and Children’s Miracle Network Hospitals.

Our purpose is to improve customer experiences with brands. We aim for richer, personalized interactions, and we want our team members and partners to succeed through our modern and unique approach.

We transform customer experiences by combining strategy, ideas, technology, and our team’s expertise in predictive technology, modern UX/UI, and consumer psychology. We aim to disrupt and improve how industry-leading companies approach customer experience, guided by our proprietary framework.

RocketSource by Incubeta has 11-50 employees. The leadership team includes Co-Founder and CEO Jonathan Greene, and Co-Founder and President Steven Kiger. Our team includes roles like Director of Data & Analytics, Senior Project Manager of Data & Analytics, Senior UX/UI Designer, Vice President of Digital Experience, Director of Engineering, Senior Project Manager, Director of UX/UI, Content & Digital Experience, Engineering Lead, and Senior PM & Scrum Master.

We look for talented individuals in various technical and strategic fields. Our culture is entrepreneurial and disciplined, with a focus on technology and digital skills. Our teams are integrated and focused on growth and customer experience, without working in silos. We support work-life balance with a “#noburnout” philosophy, but we also expect dedicated work.

• We offer a competitive salary.
• You get 25 vacation days and 12 additional balance days each year.
• We reimburse travel costs.
• We provide a good pension plan.
• You’ll have opportunities to grow and develop your career with us.
• We have a daily shared lunch at the office.
• We foster a supportive work environment.