Job description
Who we are:
Want to make an impact? Join our pack and come work (and play!) with us.
We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.
Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We’re an agile, fast-growing company, and our leadership comes from some of the world’s most respected tech companies.
At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
Who we’re looking for:
As a Business Analyst on the Product Analytics team you will be a partner to Rover’s product teams and you will help to ensure that the business is making data driven decisions during all aspects of the product life cycle from early-stage return on investment modeling all the way to designing, executing and analyzing product feature experiments that drive value in Rover’s marketplace.
As a Product Analyst you are also a steward of our marketplace performance. You will work with the team to narrate and analyze our marketplace. You are encouraged to identify positive and negative changes in our marketplace while also working with the team to hypothesize and identify the underlying root cause of fluctuations in our metrics. Presenting the trends and the overarching narratives of marketplace performance to the broader organization is encouraged. If there are clear actions that need to be taken to improve marketplace performance a product analyst is empowered and supported in the effort to ensure the right people are in the room to find the right solution. At the end of the day they are passionate about metrics and the performance of the business!
This is a hybrid position that has the minimum expectation to work out of our Barcelona Office in the Poblenou neighborhood two days per week on Mondays and Thursdays. For this reason, candidates must be based in Barcelona or willing to relocate.
Your Responsibilities:
- Partner with the product and design teams to help solve customer problems by supporting a hypothesis and data driven organization.
- Regularly present to senior leadership and the product organization on the trends and insights into the changes in the business. This includes the decomposition of the drivers of those changes and recommendations on actions to improve marketplace performance.
- Support Rover’s experimentation process and rhythms. Continue to improve the organization’s decision making & product return on investment framework based on methodical testing combined with both quantitative and qualitative measures of customer success.
Your Qualifications:
- 3+ years business experience in Analytics.
- Background in data-informed decision-making and partnering with multi-functional teams.
- Expertise in A/B testing, statistical analysis, and experimental design.
- Advandced SQL and data visualization tool experience (e.g. Periscope, Looker, Tableau, etc.)
- Familiarity with modern data tools and concepts, such as event-based datasets, Amazon Redshift, and DBT.
- Experience working side-by-side with coordinated teams of developers, analysts, product managers, and operators as an embedded service partner.
Nice to have:
- Experience in a two-sided marketplace.
- Familiarity with Python, R, or a similar computational language.
- Knowledge of product analytics tools (we use Amplitude) and event-based data.
Benefits of working for Rover:
- Competitive compensation
- Long-term incentive plan with a company performance-based cash payout
- Permanent contract
- Pension plan
- Meal tickets through Cobee
- Generous PTO allowance
- Private health insurance
- Discounted gym membership
- Bring your dog to work (and unlimited puppy time)
- Monetary help for adopting a dog or cat plus yearly credit to use on our platform
- A wide variety of snacks, fresh fruit, and beverages in our kitchen to keep yourself going
- Regular team activities, including happy hours, game nights, and more
Rover is an equal-opportunity employer committed to promoting a diverse, inclusive, and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.
